At a Glance
- Tasks: Help customers find their perfect furniture and accessories while providing exceptional service.
- Company: Join a leading furniture retailer known for its supportive and inclusive culture.
- Benefits: Competitive pay, employee discounts, and opportunities for career growth.
- Other info: Dynamic team environment with a focus on personal and professional development.
- Why this job: Be the face of the brand and make a real difference in customers' homes.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 € per year.
Our Retail Sales Advisors are at the heart of our business acting as our biggest brand ambassadors. We are often the first point of contact for customers visiting our network of showrooms and we are inspired and empowered to support customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. We achieve this with every customer by being commercially minded and adopting a consultative sales approach using our expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion.
Core Responsibilities
- Provide all customers with an exceptional experience by sharing expert knowledge of Oak Furnitureland’s extensive product ranges and services.
- Follow the Retail Sales Model to make recommendations based on customer needs, supporting the right purchasing decisions.
- Contribute towards improving customer satisfaction scores, including Net Promoter Score and Trust Pilot ratings, increasing loyalty and brand perception.
- Consistently achieve personal sales and performance KPIs and targets, supporting the overall showroom team to collectively achieve outstanding business performance.
- Adopt a one‑team approach by working closely with the Store Manager and Assistant Manager to create an inclusive team culture aligned with our purpose and values.
- Collaborate with other business areas to create and maintain a compliant and up‑to‑date retail environment by working proactively with the Visual Merchandising and Facilities.
Retail Sales Advisor - Taunton in Somerset employer: Oak Furnitureland
At Oak Furnitureland, we pride ourselves on being an exceptional employer, offering our Retail Sales Advisors in Taunton a vibrant work culture that fosters collaboration and inclusivity. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members are empowered to excel in their roles while enjoying competitive benefits and a supportive environment. Join us to be part of a company that values your contributions and is dedicated to creating memorable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor - Taunton in Somerset
✨Tip Number 1
Get to know the company inside out! Research Oak Furnitureland's products and values so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to be a brand ambassador.
✨Tip Number 2
Practice your consultative sales approach! Think of scenarios where you can demonstrate how you'd help customers choose the perfect furniture. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Show off your teamwork skills! Be ready to discuss how you've collaborated with others in past roles. Highlighting your ability to work closely with managers and colleagues will resonate well with the one-team culture they value.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team directly!
We think you need these skills to ace Retail Sales Advisor - Taunton in Somerset
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how excited you are about helping customers find the perfect pieces for their homes!
Tailor Your Experience:Make sure to highlight any relevant experience you have in sales or customer service. We love seeing how your past roles have prepared you to be a fantastic Retail Sales Advisor with us.
Be Personable:Use a friendly and approachable tone in your application. Remember, we’re looking for team players who can connect with customers, so let your personality come through in your writing!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our team.
How to prepare for a job interview at Oak Furnitureland
✨Know Your Products
Familiarise yourself with the range of products offered by the company. Being able to discuss specific furniture pieces and accessories will show your passion and knowledge, making you a more appealing candidate.
✨Practice Consultative Selling
Prepare to demonstrate your consultative sales approach during the interview. Think of examples where you've successfully identified customer needs and made tailored recommendations, as this aligns perfectly with the role's core responsibilities.
✨Show Team Spirit
Emphasise your ability to work collaboratively. Share experiences where you've contributed to a team environment, as the company values a one-team approach. Highlight how you can support the Store Manager and Assistant Manager in achieving collective goals.
✨Customer Satisfaction Focus
Be ready to discuss how you would contribute to improving customer satisfaction scores. Think about strategies you've used in the past to enhance customer experiences and how you can apply them in this role to boost loyalty and brand perception.
