Sales Advisor - Call Centre

Sales Advisor - Call Centre

Swindon Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, handle enquiries, and drive sales through warm leads.
  • Company: Join Oak Furnitureland, a brand known for exceptional service and quality products.
  • Benefits: Enjoy uncapped commission, supportive environment, and opportunities for personal growth.
  • Why this job: Be part of a team that values customer connection and rewards your hard work.
  • Qualifications: Strong communication skills and a passion for sales are essential.
  • Other info: Inclusive culture with clear targets and recognition for high performance.

The predicted salary is between 24000 - 36000 £ per year.

Overview

As an Oak Furnitureland ambassador, the Telesales Advisor delivers exceptional service by handling inbound enquiries, discussing existing orders or making outbound calls to warm leads, consistently bringing our unique products and services to life while positively representing our brand.

By adopting a consultative approach, our Telesales Advisors understand that the customer is at the heart of everything they do and can engage and build trust, quickly establishing needs and taking responsibility for matching the right products and services, resulting in sales and driving repeat business.

Working within an inclusive and supportive sales environment, the Telesales Advisor is motivated to enhance their knowledge, skills, and behaviours to broaden their expertise and credibility, enabling them to achieve clearly defined targets that contribute to the business objectives.

This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped commission scheme, which ensures that all our Telesales colleagues are rewarded for their dedication and hard work.

About The Role

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Sales Advisor - Call Centre employer: Oak Furnitureland

At Oak Furnitureland, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that empowers our Telesales Advisors to thrive. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside an industry-leading uncapped commission scheme that rewards hard work and dedication. Located in a supportive environment, our team members enjoy the satisfaction of making meaningful connections with customers while contributing to our brand's success.
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Contact Detail:

Oak Furnitureland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Advisor - Call Centre

✨Tip Number 1

Get to know the company inside out! Research Oak Furnitureland's products and values so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to represent the brand.

✨Tip Number 2

Practice your consultative selling skills! Role-play with a friend or family member to get comfortable engaging with customers, understanding their needs, and matching them with the right products. This will help you shine in the interview!

✨Tip Number 3

Don’t forget to showcase your achievements! Be ready to share specific examples of how you've driven sales or built customer relationships in the past. Numbers speak volumes, so if you’ve hit targets, flaunt it!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. Let’s get you on board!

We think you need these skills to ace Sales Advisor - Call Centre

Customer Service Skills
Consultative Selling
Communication Skills
Trust Building
Sales Techniques
Inbound and Outbound Calling
Product Knowledge
Target Achievement
Motivation
Teamwork
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Sales: When writing your application, let your enthusiasm for sales shine through! We want to see how you can bring our products to life and engage with customers. Share any relevant experiences that highlight your consultative approach and ability to build trust.

Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'customer-centric' and 'consultative approach', to show us you understand what we're looking for. This helps us see how you fit into our team!

Highlight Your Achievements: Don’t be shy about showcasing your past successes! Whether it’s hitting sales targets or receiving customer praise, we love to see how you've made an impact in previous roles. This gives us a glimpse of what you could achieve with us at Oak Furnitureland.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at Oak Furnitureland

✨Know the Product Inside Out

Before your interview, make sure you familiarise yourself with Oak Furnitureland's products and services. Understanding the unique selling points will help you discuss how you can bring these to life during calls and engage customers effectively.

✨Practice Your Consultative Approach

Since the role requires a consultative approach, practice how you would engage with customers. Role-play scenarios where you identify customer needs and match them with the right products. This will show your potential employer that you can build trust and establish rapport quickly.

✨Highlight Your Sales Achievements

Be ready to share specific examples of your past sales successes. Quantify your achievements where possible, as this demonstrates your ability to meet targets and contributes to the business objectives, which is key for a Telesales Advisor.

✨Show Enthusiasm for Learning

Express your motivation to enhance your skills and knowledge. Discuss any relevant training or personal development you've undertaken, as this aligns with the company's values of continuous improvement and high performance.

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