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For Companies At a Glance
- Tasks: Be the face of our brand, helping customers find their perfect furniture pieces.
- Company: Join a leading furniture retailer known for exceptional customer service and teamwork.
- Benefits: Enjoy uncapped commission, competitive pay, employee discounts, and a supportive work environment.
- Why this job: Grow your sales skills while making real connections with customers in a fun showroom atmosphere.
- Qualifications: Ideal for those with retail or sales experience and a passion for helping others.
- Other info: Get a day off for your birthday and access to an Employee Assistance Programme.
The predicted salary is between 28800 - 43200 £ per year.
Our Retail Sales Advisors are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion.
This continued high performance is recognised by a generous industry-leading uncapped commission scheme that ensures all colleagues are rewarded for all their efforts.
With colleagues working closely together, our showroom teams adopt a ‘One Team’ mindset, all supporting each other to meet the needs of our customers whilst consistently achieving and exceeding both personal and team targets. Sharing knowledge and learning through in-showroom mentorship and our extensive learning and development offering, our Retail Sales Advisors become true furniture experts enabling them to deliver outstanding customer experiences positively impacting key customer performance metrics which include Net Promoter Score and Trustpilot.
The Person
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Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
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Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
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Has a persuasive but authentic communication style with the ability to influence.
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Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
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Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
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Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.
This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.
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Uncapped commission of up to 4% on all sales offering great earning potential.
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Pay: our salaries are competitive and reviewed every year.
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Pension: 4% employee contribution matched by the company.
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Life assurance: free cover of a minimum of two times salary up to the age of 65.
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Holidays: 28 days statutory holiday per year, pro-rate if part-time.
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Birthday: an additional day off for you to celebrate your birthday.
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1 weekend in every in 6 off.
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Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation.
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Continued development to grow skills and support future internal career advancement.
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Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services.
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My Rewards Programme: offering discounts on everything from restaurants and supermarkets to entertainment and holidays.
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Free on-site parking at all locations.
Retail Sales Advisor - Watford employer: Oak Furnitureland
Contact Detail:
Oak Furnitureland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Watford
✨Tip Number 1
Familiarize yourself with our product range before the interview. Knowing the ins and outs of our furniture and accessories will not only impress us but also help you demonstrate your consultative sales approach.
✨Tip Number 2
Practice your active listening skills. During the interview, show us how you can ask insightful questions and truly understand customer needs, as this is key to building relationships in our showrooms.
✨Tip Number 3
Emphasize your teamwork experience. We value a 'One Team' mindset, so share examples of how you've supported colleagues in achieving targets and fostering a collaborative environment.
✨Tip Number 4
Show your growth mindset. Discuss how you keep your knowledge up to date and take accountability for your self-development, as we are looking for individuals who are motivated to learn and grow with us.
We think you need these skills to ace Retail Sales Advisor - Watford
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Retail Sales Advisor position. Understand the key responsibilities and the skills required, such as consultative sales approach and active listening.
Tailor Your CV: Customize your CV to highlight relevant experience in sales or retail. Emphasize your ability to build relationships, your persuasive communication style, and any achievements that demonstrate your sales success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Use specific examples from your past experiences to illustrate how you meet the qualifications outlined in the job description.
Showcase Your Growth Mindset: In your application, mention how you keep your knowledge up to date and your commitment to personal development. This aligns with the company's emphasis on continuous learning and self-improvement.
How to prepare for a job interview at Oak Furnitureland
✨Show Your Passion for Customer Service
As a Retail Sales Advisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've gone above and beyond to provide exceptional service in previous roles. This will demonstrate your commitment to building relationships and understanding customer needs.
✨Demonstrate Your Product Knowledge
Familiarize yourself with the company's product range before the interview. Being able to discuss specific furniture pieces or accessories and how they can enhance a customer's home will show that you are commercially minded and ready to assist customers effectively.
✨Practice Active Listening
During the interview, showcase your active listening skills by engaging with the interviewer. Ask clarifying questions and reflect on their points to demonstrate that you understand the importance of truly hearing what customers say and tailoring your approach accordingly.
✨Emphasize Team Collaboration
Highlight your experience working in team environments. Discuss how you support colleagues and contribute to a 'One Team' mindset, as this role requires collaboration to meet customer needs and achieve sales targets together.
