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For Companies At a Glance
- Tasks: Be the face of our brand, helping customers find their perfect furniture pieces.
- Company: Join Oak Furnitureland, a leader in quality furniture with a supportive culture.
- Benefits: Enjoy uncapped commission, competitive salary, and employee discounts.
- Why this job: Make a real impact by creating beautiful homes while earning great rewards.
- Qualifications: No experience needed, just a passion for sales and helping others.
- Other info: Great career growth opportunities and a fun team environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Our Retail Sales Advisors are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are inspired and empowered to support customers in growing their homes by helping them choose the perfect pieces of furniture and accessories from our broad range of products. They use a commercially minded, consultative sales approach and expert knowledge of our product range to deliver an exceptional experience on every occasion. This high performance is recognised by a generous uncapped commission scheme that rewards colleagues for their efforts. Our showroom teams work as a One Team, supporting each other to meet customer needs while achieving and exceeding personal and team targets. Through in-showroom mentorship and our learning and development offering, Retail Sales Advisors become furniture experts delivering outstanding customer experiences and positively impacting key customer performance metrics such as Net Promoter Score and Trustpilot.
The Person
The Person
- Develops real relationships built on trust and respect by using a friendly but professional communication style.
- Highly skilled at questioning techniques and active listening to understand customers’ needs.
- Has a persuasive but authentic communication style with the ability to influence.
- intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution while supporting others.
- Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
- Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.
This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.
Benefits
- Uncapped commission of up to 4% on all sales offering great earning potential.
- Pay: salaries are competitive and reviewed every year.
- Pension: 4% employee contribution matched by the company.
- Life assurance: free cover of a minimum of two times salary up to age 65.
- Holidays: 28 days statutory holiday per year, pro-rate if part-time.
- Birthday: an additional day off to celebrate your birthday.
- 1 weekend in every 6 off.
- Employee discounts on Oak Furnitureland products after successful probation.
- Continued development to grow skills and support future internal career advancement.
- Employee Assistance Programme: access to telephone and face-to-face counselling services.
- My Rewards Programme: discounts on restaurants, supermarkets, entertainment and holidays.
- Free on-site parking at all locations.
Our Company
We have a lot to be proud of at Oak Furnitureland. Quality has been at the forefront of what we do since we started, guided by our original vision: every home deserves beautiful furniture made for real life, at prices that are real. We partner with suppliers and quality control teams and operate our own delivery crews and customer service centre to get real wood furniture and sofas into customers rs homes quickly and cost-effectively, with nearly half a million orders each year. We make furniture for real homes where everyday life happens, and quality is built in. Oak Furnitureland has appeared on the Sunday Times Fast Track list for six years running and our furniture features in magazines such as House Beautiful, Good Homes and Home Style. We are committed to diversity and inclusion and strive for a fair and supportive environment for all employees, with adjustments available during the selection process as needed.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Furniture and Home Furnishings Manufacturing
Grays, England, United Kingdom
#J-18808-Ljbffr
Retail Sales Advisor - Thurrock employer: Oak Furnitureland
Contact Detail:
Oak Furnitureland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Thurrock
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Oak Furnitureland's values and products. This way, you can show off your knowledge and passion for their furniture, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your communication skills! Since the role is all about building relationships with customers, try role-playing with a friend or family member. Focus on being friendly yet professional, and work on your questioning techniques to really understand what customers need.
✨Tip Number 3
Show your growth mindset! Be ready to discuss how you've developed your skills in the past and how you plan to keep learning. Employers love candidates who take accountability for their own development and are eager to grow within the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Oak Furnitureland. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Retail Sales Advisor - Thurrock
Some tips for your application 🫡
Show Your Passion for Furniture: When you're writing your application, let your love for furniture and home decor shine through! We want to see how excited you are about helping customers find the perfect pieces for their homes.
Be Authentic and Personable: Remember, we’re looking for someone who can build real relationships with customers. Use a friendly tone in your application and share any experiences where you've connected with people or provided great service.
Highlight Your Sales Skills: Make sure to mention any sales experience you have, especially if it involves a consultative approach. We love candidates who can demonstrate their ability to understand customer needs and influence decisions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at Oak Furnitureland.
How to prepare for a job interview at Oak Furnitureland
✨Know Your Products
Before the interview, take some time to familiarise yourself with the range of furniture and accessories offered. Being able to discuss specific products and their features will show your genuine interest and help you connect with the role as a Retail Sales Advisor.
✨Practice Active Listening
During the interview, demonstrate your active listening skills by engaging with the interviewer’s questions. Reflect back what they say and ask follow-up questions. This shows that you can understand customer needs, which is crucial for the role.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you successfully influenced a customer’s decision or exceeded sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Emphasise Teamwork
Since the role involves working as part of a team, be ready to discuss how you’ve collaborated with others in previous jobs. Highlight your supportive approach and how you contribute to a positive team environment, aligning with the company’s values.
