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For Companies At a Glance
- Tasks: Inspire customers to create their dream homes with our stunning furniture range.
- Company: Join Oak Furnitureland, a leading brand in quality furniture.
- Benefits: Enjoy uncapped commission, competitive salary, and employee discounts.
- Why this job: Be a brand ambassador and make a real impact on customer experiences.
- Qualifications: No prior experience needed; just bring your passion for sales and people.
- Other info: Great career growth opportunities and a supportive team environment.
The predicted salary is between 20000 - 30000 £ per year.
Join to apply for the Retail Sales Advisor - Solihull role at Oak Furnitureland.
Our Retail Sales Advisors are at the heart of our business, acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our showroom network, they inspire and empower customers to build their homes by selecting the perfect furniture and accessories from our broad range of products. With a consultative sales approach and expert knowledge of our comprehensive product range, they deliver an exceptional experience on every occasion. Committed to commercial excellence, they enjoy a generous industry-leading uncapped commission scheme that rewards all colleagues for their efforts. Working closely together, our showroom teams adopt a ‘One Team’ mindset, supporting each other to meet the needs of customers while consistently exceeding personal and team targets. Through in-showroom mentorship and extensive learning and development, they become true furniture experts, positively impacting key performance metrics such as Net Promoter Score and Trustpilot.
Responsibilities and Qualifications
- Develop real relationships built on trust and respect using a friendly yet professional communication style.
- Use advanced questioning techniques and active listening skills to deeply understand customers’ needs.
- Communicate persuasively while remaining authentic and influencing purchasing decisions.
- Be intrinsically motivated to exceed expected results and performance targets, taking personal accountability while supporting colleagues.
- Continuously update knowledge by adopting a growth mindset and taking ownership of self-development.
- Maintain an inclusive and supportive approach, showing genuine interest in colleagues, customers, and the business.
This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.
Benefits
- Uncapped commission of up to 4% on all sales offering great earning potential.
- Competitive salary reviewed annually.
- 4% employee pension contribution matched by the company.
- Life assurance: free cover of a minimum of two times salary up to age 65.
- 28 days statutory holiday per year; pro-rate if part-time.
- Birthday: an additional day off to celebrate your birthday.
- One weekend off in every 6.
- Employee discount on all Oak Furnitureland products after successful completion of probation.
- Continued development to grow skills and support future internal career advancement.
- Employee Assistance Programme: access to telephone and face-to-face counselling services.
- My Rewards Programme: discounts on restaurants, supermarkets, entertainment and holidays.
- Free on-site parking at all locations.
Our Company
Oak Furnitureland is proud of our commitment to quality, delivering beautiful furniture made for real life. We keep prices real, build strong supplier relationships, and manage our own delivery crews and customer service centre. Each year, we process nearly half a million orders, helping families with furniture that fits their daily living. Our brand has appeared on the Sunday Times Fast Track list for six years running, and our furniture features in design magazines such as House Beautiful, Good Homes and Home Style. We champion Diversity and Inclusion, ensuring a workplace where people of different backgrounds are truly represented. We are committed to fairness in hiring and provide adjustments for anyone needing support during the selection process.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Retail Sales Advisor - Solihull employer: Oak Furnitureland
Contact Detail:
Oak Furnitureland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Solihull
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Oak Furnitureland's values and products. This way, you can show off your knowledge and passion for their furniture, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your consultative sales approach! Role-play with a friend or family member to hone your questioning techniques and active listening skills. The better you can demonstrate these during your interview, the more likely you'll impress the hiring team.
✨Tip Number 3
Show your personality! Oak Furnitureland values authenticity, so don’t be afraid to let your true self shine through in your interactions. Share personal stories that relate to customer service or sales to create a genuine connection.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Oak Furnitureland team. Let’s get you that Retail Sales Advisor role!
We think you need these skills to ace Retail Sales Advisor - Solihull
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Oak Furnitureland.
Tailor Your Application: Make sure to customise your application for the Retail Sales Advisor position. Highlight any relevant experience in sales or customer service, and show us how your skills align with what we’re looking for in a brand ambassador.
Be Authentic: We value authenticity, so be honest about your experiences and motivations. Share specific examples of how you've built relationships with customers or exceeded targets in previous roles – this will help us see your potential!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we receive all your details and can get back to you as soon as possible!
How to prepare for a job interview at Oak Furnitureland
✨Know Your Products
Before the interview, take some time to familiarise yourself with Oak Furnitureland's product range. Understanding the features and benefits of the furniture will help you answer questions confidently and show your genuine interest in the role.
✨Practice Active Listening
During the interview, demonstrate your active listening skills by engaging with the interviewer. Nod, ask clarifying questions, and summarise their points to show that you’re truly interested in what they have to say. This will reflect your ability to connect with customers.
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences and how you’ve successfully influenced purchasing decisions. Use specific examples to illustrate your consultative sales approach and how you’ve built relationships with customers in the past.
✨Emphasise Teamwork
Since the role requires a ‘One Team’ mindset, be ready to talk about how you’ve collaborated with colleagues in previous roles. Share examples of how you’ve supported team goals and contributed to a positive work environment, as this aligns with the company culture.