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- Tasks: Engage with customers to help them choose the perfect furniture and accessories.
- Company: Join Oak Furnitureland, a leader in quality furniture for real homes.
- Benefits: Enjoy uncapped commission, competitive pay, and amazing employee discounts.
- Why this job: Be part of a supportive team culture while developing your sales skills.
- Qualifications: Ideal for those with experience in retail or sales; strong communication skills are a must.
- Other info: Flexible hours with one weekend off every six weeks and a day off for your birthday.
The predicted salary is between 24000 - 36000 £ per year.
Our Retail Sales Advisors are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion.
This continued high performance is recognised by a generous industry-leading uncapped commission scheme that ensures all colleagues are rewarded for all their efforts. With colleagues working closely together, our showroom teams adopt a ‘One Team’ mindset, all supporting each other to meet the needs of our customers whilst consistently achieving and exceeding both personal and team targets. Sharing knowledge and learning through in-showroom mentorship and our extensive learning and development offering, our Retail Sales Advisors become true furniture experts enabling them to deliver outstanding customer experiences positively impacting key customer performance metrics which include Net Promoter Score and Trustpilot.
The Person
- Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
- Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
- Has a persuasive but authentic communication style with the ability to influence.
- Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
- Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
- Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.
This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.
Benefits
- Uncapped commission of up to 4% on all sales offering great earning potential.
- Pay: our salaries are competitive and reviewed every year.
- Pension: 4% employee contribution matched by the company.
- Life assurance: free cover of a minimum of two times salary up to the age of 65.
- Holidays: 28 days statutory holiday per year, pro-rata if part-time.
- Birthday: an additional day off for you to celebrate your birthday.
- 1 weekend in every 6 off.
- Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation.
- Continued development to grow skills and support future internal career advancement.
- Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services.
- My Rewards Programme: offering discounts on everything from restaurants and supermarkets to entertainment and holidays.
- Free on-site parking at all locations.
Our Company
We have a lot of things to be proud of here at Oak Furnitureland. Ever since we started out, quality has been at the forefront of everything we do. We’re still guided by our original vision. We think every home deserves beautiful furniture that’s made for real life. And we keep the prices real, too.
We’ve built strong relationships with suppliers and quality control teams and have our own delivery crews and customer service centre. All this means we can get our real wood furniture and fabulous sofas into people’s homes as quickly and cost-effectively as possible – with nearly half a million orders every year!
We make furniture for real homes, where children bounce on sofas, papers are stuffed into dresser drawers, and storage footstools are great for a quick tidy-up. Quality is built-in. And it’s not gone unnoticed. Oak Furnitureland has appeared on the Sunday Times Fast Track list for six years running, and our photogenic furniture regularly features in magazines like House Beautiful, Good Homes, Home Style and more.
At Oak Furnitureland we have put Diversity and Inclusion at the top of our people agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented ensures better outcomes for all colleagues and the business. We have an inclusive environment where individuals can be themselves and where everyone is driven by the same purpose and values. We are committed to fairness in the way we hire new colleagues and if any additional support is required during the selection process, we’re happy to make the necessary adjustments for anyone that needs them.
Retail Sales Advisor - Milton Keynes employer: Oak Furnitureland
Contact Detail:
Oak Furnitureland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Milton Keynes
✨Tip Number 1
Familiarise yourself with our product range before the interview. Knowing the ins and outs of our furniture and accessories will not only impress us but also help you demonstrate your consultative sales approach during discussions.
✨Tip Number 2
Practice your active listening skills. During the interview, show us how you can engage with questions and listen to feedback. This will highlight your ability to understand customer needs, which is crucial for a Retail Sales Advisor.
✨Tip Number 3
Be prepared to share examples of how you've built relationships in previous roles. We value trust and respect, so demonstrating your friendly yet professional communication style will set you apart from other candidates.
✨Tip Number 4
Show your motivation to exceed targets by discussing past achievements. We love candidates who take personal accountability for their contributions, so be ready to talk about how you've gone above and beyond in previous sales roles.
We think you need these skills to ace Retail Sales Advisor - Milton Keynes
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Retail Sales Advisor. Highlight your customer service skills and any relevant sales experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to build relationships, use consultative sales techniques, and your motivation to exceed targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and communication style. Use it to explain why you are passionate about furniture sales and how you can contribute to the team’s success at Oak Furnitureland.
Showcase Your Growth Mindset: In your application, mention any instances where you have taken accountability for your self-development. This could include training, mentorship, or learning new skills that relate to sales or customer service.
How to prepare for a job interview at Oak Furnitureland
✨Show Your Passion for Customer Service
As a Retail Sales Advisor, you'll be the first point of contact for customers. Make sure to express your enthusiasm for helping people and creating positive experiences. Share examples from your past where you went above and beyond for a customer.
✨Demonstrate Your Product Knowledge
Familiarise yourself with the range of products offered by the company. During the interview, highlight your ability to learn quickly and how you can use that knowledge to assist customers in making informed decisions.
✨Practice Active Listening
The job requires understanding customer needs through effective questioning and listening. During the interview, showcase your active listening skills by summarising what the interviewer says and responding thoughtfully.
✨Emphasise Teamwork and Collaboration
The role involves working closely with colleagues to achieve targets. Be prepared to discuss your experience in team settings and how you support others while also striving for personal success.
