Product Quality Technical Manager
Product Quality Technical Manager

Product Quality Technical Manager

Swindon Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure top-notch quality in furniture products from concept to market.
  • Company: Join Oak Furnitureland, where we create durable, stylish furniture for real homes.
  • Benefits: Enjoy hybrid working, employee discounts, life assurance, and 25 days holiday.
  • Why this job: Shape quality standards and make a real impact on product development and customer satisfaction.
  • Qualifications: Experience in team management, furniture knowledge, and understanding of safety standards required.
  • Other info: Based in Swindon with flexible working options; perfect for balancing work and life.

The predicted salary is between 43200 - 72000 £ per year.

Our furniture here at Oak Furnitureland is designed with real homes in mind, built to last with responsibly sourced materials. As a Product Quality Technical Manager, you will play a critical leadership role in defining, implementing, and continuously improving our quality assurance and product development processes. Reporting to the Head of Quality, Compliance, and ESG, you will lead a team of two Product Quality Technologists, overseeing quality strategy, technical and product development.

You will collaborate closely with internal teams and suppliers to ensure that all products meet and exceed quality expectations, aligning with industry standards and customer needs, driving the successful launch of new products whilst maintaining and enhancing the quality of existing lines. Your expertise will be instrumental in shaping a robust quality management framework that enhances durability, safety, and performance across our product ranges. This role is based in our head office in Swindon and we can offer hybrid working with 2 days in the office and 3 from home.

Key responsibilities:

  • Lead, mentor and develop a high-performing team of two Product Technologists.
  • Provide guidance and professional development opportunities to ensure the team meets quality objectives and delivers exceptional results.
  • Champion a proactive quality culture, embedding robust quality management principles within the business and supply chain.
  • Define, implement and manage strategic quality control and assurance framework to maintain rigorous standards, ensuring products meet customer expectations and regulatory requirements.
  • Develop and manage risk mitigation strategies, ensuring compliance with UK, EU and relevant international product safety and performance standards (e.g. BS, EN, ASTM, ANSI).
  • Ensure adherence to internal quality standards and, working with the Compliance and Standards Specialist, define regulatory compliance requirements.
  • Regularly monitor and review product performance in the market, analysing feedback and returns data to drive continuous improvements.
  • Lead root cause analysis for quality issues, combining practical appraisals and fault data insights as well as colleague and customer feedback to inform product improvements.
  • Lead the end-to-end development of new furniture products, ensuring quality is embedded from concept to market launch.
  • Define, implement, and uphold rigorous product quality and technical standards, ensuring compliance with durability, safety, and performance requirements.
  • Collaborate with Buying and Sourcing teams to drive seamless product launches and range enhancements, ensuring successful technical product realisation.
  • Work directly with suppliers and factories to ensure smooth transitions from design to production, maintaining consistency and quality.
  • Conduct regular supplier and factory visits, production audits, and risk assessments, identifying potential quality challenges and implementing corrective actions.

Skills and experience:

  • Experience managing and mentoring a team, fostering a supportive and high performing work environment.
  • Strong knowledge of furniture construction, materials, and manufacturing processes across key commodities.
  • Deep understanding of UK, EU, and global product safety standards and regulations (e.g., BS, EN, ASTM, ANSI).
  • Experience with quality management systems (e.g., ISO 9001), product testing methodologies, and certification processes.
  • Strong numeracy and analytical skills, with the ability to interpret data and drive informed decision-making.
  • Excellent communication skills, capable of conveying complex technical information to internal teams and suppliers.
  • Strong problem-solving abilities, with a proactive approach to identifying and addressing product quality challenges.
  • Highly organised, with the ability to manage multiple projects and deadlines effectively.
  • IT proficiency, including experience using MS Word, Excel, and PPT.
  • A Diploma, Degree or qualification in a relevant technical subject.

Benefits:

  • Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation.
  • Life assurance: free cover of a minimum of two times your annual salary up to the age of 65.
  • Birthday: an additional day off for you to celebrate your birthday.
  • 25 days holiday.
  • Pension: 4% employee contribution matched by the company.
  • Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services.
  • My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays.
  • Free on-site parking.
  • Hybrid working.
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Contact Detail:

Oak Furnitureland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Quality Technical Manager

✨Tip Number 1

Familiarise yourself with the latest furniture construction techniques and materials. Understanding these will not only help you in interviews but also demonstrate your passion for quality management in the furniture industry.

✨Tip Number 2

Network with professionals in the furniture and quality assurance sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.

✨Tip Number 3

Brush up on your knowledge of UK, EU, and international product safety standards. Being well-versed in these regulations will set you apart as a candidate who understands the compliance landscape.

✨Tip Number 4

Prepare to discuss your experience with quality management systems like ISO 9001. Be ready to share specific examples of how you've implemented or improved these systems in previous roles.

We think you need these skills to ace Product Quality Technical Manager

Team Management
Quality Assurance
Product Development
Furniture Construction Knowledge
Materials Science
Manufacturing Processes
Regulatory Compliance
UK and EU Product Safety Standards
ISO 9001 Familiarity
Data Analysis
Problem-Solving Skills
Communication Skills
Project Management
Risk Assessment
Supplier Relationship Management
Technical Documentation
Attention to Detail
Organisational Skills
IT Proficiency (MS Word, Excel, PPT)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in quality management, product development, and team leadership. Use specific examples that demonstrate your understanding of furniture construction and compliance with safety standards.

Craft a Compelling Cover Letter: In your cover letter, express your passion for quality assurance in the furniture industry. Discuss how your skills align with the responsibilities outlined in the job description, particularly your experience with quality management systems and mentoring teams.

Showcase Relevant Skills: Emphasise your analytical skills and problem-solving abilities in your application. Provide examples of how you've successfully managed quality issues or led product improvements in previous roles.

Highlight Collaboration Experience: Since the role involves working closely with internal teams and suppliers, mention any past experiences where you collaborated effectively to achieve quality objectives. This could include cross-functional projects or supplier management.

How to prepare for a job interview at Oak Furnitureland

✨Showcase Your Leadership Skills

As a Product Quality Technical Manager, you'll be leading a team. Be prepared to discuss your experience in managing and mentoring teams, highlighting specific examples of how you've fostered a high-performing work environment.

✨Demonstrate Your Technical Knowledge

Make sure you have a solid understanding of furniture construction, materials, and manufacturing processes. Be ready to discuss relevant UK, EU, and global product safety standards, as well as quality management systems like ISO 9001.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your problem-solving abilities. Think of past experiences where you identified quality challenges and implemented effective solutions, and be ready to explain your thought process.

✨Communicate Clearly and Effectively

Excellent communication skills are crucial for this role. Practice conveying complex technical information in a clear and concise manner, as you'll need to collaborate with various internal teams and suppliers.

Product Quality Technical Manager
Oak Furnitureland
O
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