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- Tasks: Help customers find the perfect furniture and accessories for their homes.
- Company: Join a leading furniture retailer known for its exceptional customer service.
- Benefits: Enjoy uncapped commission, flexible hours, and a supportive team environment.
- Other info: Great opportunity for personal growth and teamwork in a vibrant showroom.
- Why this job: Be the face of the brand and make a real difference in customers' lives.
- Qualifications: Passion for sales and a knack for customer service.
The predicted salary is between 10 - 12 £ per hour.
Our Retail Sales Advisors are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion.
This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped commission scheme, which ensures that all our Retail colleagues are rewarded for their dedication and hard work.
Core Responsibilities
- Provide all customers with an exceptional customer experience by sharing their expert knowledge of Oak Furnitureland's extensive product ranges and services.
- Follow the Retail Sales Model to make recommendations based on customer needs, supporting the right purchasing decisions to be made.
- Contribute towards improving Oak Furnitureland’s customer satisfaction scores, including Net Promoter Score and Trust Pilot ratings, increasing customer loyalty and brand perception, influencing repeat business and new sales opportunities.
- Consistently achieve personal sales and performance KPIs and targets, supporting the overall showroom team to collectively achieve outstanding business performance.
- Adopting a one-team approach by working closely with the Store Manager and Assistant Manager to create an inclusive team culture aligned with our purpose and values, and always displaying our expected behaviours.
- Collaborate with other business areas to create and maintain a compliant and up-to-date retail environment by working proactively with the Visual Merchandising and Facilities.
Retail Sales Advisor - Norwich 24hrs Part Time in Norfolk employer: Oak Furnitureland
Contact Detail:
Oak Furnitureland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Norwich 24hrs Part Time in Norfolk
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into their website and social media. Understand their products and values so you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. Role-play with a friend or family member to get comfortable with recommending products and addressing customer needs.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look the part of a Retail Sales Advisor. Smart, approachable attire will help you make a great first impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Advisor - Norwich 24hrs Part Time in Norfolk
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how excited you are about helping customers find the perfect pieces for their homes!
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or sales. Use specific examples that demonstrate your ability to provide exceptional customer service and meet sales targets, as this is key for us.
Be Authentic: We love genuine personalities! Don’t be afraid to let your unique voice come through in your application. Share what makes you a great fit for our team and how you align with our values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Oak Furnitureland
✨Know the Product Range
Before your interview, take some time to familiarise yourself with the furniture and accessories offered by the company. Understanding the product range will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Sales Approach
Since the role involves a consultative sales approach, practice how you would engage with customers. Think of scenarios where you can demonstrate your ability to recommend products based on customer needs. Role-playing with a friend can be a great way to prepare.
✨Showcase Your Team Spirit
The company values a one-team approach, so be ready to discuss examples of how you've worked collaboratively in previous roles. Highlighting your ability to contribute to a positive team culture will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.