Assistant Store Manager - Clearance in Newport

Our Customer Impact Managers play a crucial role in the successful and profitable running of our Clearance Store show rooms. Relentless and energetic they ensure our clearance showroom displays are engaging, well positioned and promote the best of existing stock. They ensure stock is replenished, accessorised, and priced clearly, selecting, and placing the products to drive up sales, delivering a smooth and effective buying process for our customers. They lead and develop a team of Sales Merchandisers to deliver a consistent, knowledgeable, and engaging customer experience, one that maximises their ability to achieve their sales targets and drives up the performance of our Clearance Stores.

Core Responsibilities

• Proactively merchandise clearance showrooms as per organisational requirements, ensuring products are placed and displayed to maximise sales.
• Implement agreed and compliant marketing initiatives and organisational pricing strategies, ensure all promotions are marketed effectively and are delivered with impact, advertised lines are available and prominently displayed in the showroom.
• Responsible for the accurate and timely pricing of all replenished stock and the reduction of excessively damaged items making them commercially viable.
• Ensure there are sufficient and effective mechanisms in place that enable the clearance store to achieve agreed sales targets. Proactively monitor, allocate and communicate sales targets to their team of Sales Merchandisers.Manage individual performance against allocated sales targets and provide regular feedback and support that drives up performance.
• Develop the skills, knowledge, and behaviours of a team of Sales Merchandisers, provide ongoing coaching and development in line with expected ways of working and interaction with our customers.
• Carry out all administrative duties associated with the smooth running of the showroom including, end of day procedures, banking of cash and participation in monthly stock counts.
• Deputise for the Business Impact Manager in their absence as and when needed.

Skills and Experience

• Shares own knowledge, learning and experience to coach and develop others.
• Shows high levels of motivation to achieve both personal and professional goals.
• Takes responsibility for their own actions, operates openly and honestly and able to put themselves in other’s shoes.
• Good level of self-awareness and good levels of emotional intelligence.
• Maintain optimism and professionalism and adapts well to change and remains determined and focussed.
• Be an ambassador for the Oak Furnitureland Clearance Stores and act in accordance with the organisations’ values and goals.
• Good communication and interpersonal skills, actively listens and is skilled at effective questioning, can successfully build trust and rapport.
• Able to lead and develop a team of sales professionals, creating a high-performance culture and motivating team members to achieve.
• Experience of merchandising and creating effective furniture displays and or willingness to develop skills and capabilities in how to do so successfully.
• Ability to recall and retain product knowledge and key information, can highlight, and demonstrate the value of products and services, enabling sale progress and resolution.
• Demonstrable knowledge and experience of OFL products and ongoing evidence of continual research and learning attributed to becoming a product expert and or the desire to do so.
• Proven experience of working collaboratively and successfully as a team in a sales targeted environment.
• Well versed at managing accurate and concise paperwork, a keen eye for detail and able to confidently use a variety of IT systems.

Benefits

• Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period.
• Generous Holiday Allowance: Benefit from 20 days of holiday each year (excluding Bank Holidays), giving you ample time to relax and recharge.
• Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you!
• My Rewards Programme: Unlock incredible savings and enjoy exclusive discounts on essentials and luxuries, from dining out and grocery shopping to entertainment, holidays, and gym memberships.
• Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company.
• Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65.
• Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company.
• Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed.
• Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location.

We are committed to fairness in how we hire new colleagues and if you require any additional support to help you through the process, we’re happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.