At a Glance
- Tasks: Help customers find the perfect furniture and accessories for their homes.
- Company: Join a leading retail brand that values its team members.
- Benefits: Enjoy uncapped commission, flexible hours, and a supportive work environment.
- Other info: Great opportunity for personal growth and teamwork in a vibrant showroom.
- Why this job: Be the face of our brand and make a real difference in customers' lives.
- Qualifications: Passion for customer service and a knack for sales.
The predicted salary is between 20000 - 26400 £ per year.
Retail Sales Advisors are the heart of our business, acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support customers in growing their homes by helping them to choose the perfect pieces of furniture and accessories from our range of products. They achieve this by being commercially minded and adopting a consultative sales approach using their expert knowledge of our product range to deliver an exceptional experience at every appointment. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped commission scheme.
Core Responsibilities:
- Provide all customers with an exceptional customer experience by sharing expert knowledge of our extensive product ranges and services.
- Follow the Retail Sales Model to make recommendations based on customer needs, supporting the right purchasing decisions.
- Contribute to improving our customer satisfaction scores, including NPS and Trust Pilot ratings, increasing customer loyalty and brand perception.
- Consistently achieve personal sales and performance KPIs and targets, while supporting the overall showroom team to achieve outstanding results.
- Adopt a one-team approach by working closely with the Store Manager and Assistant Manager to create an inclusive culture aligned with our purpose, values and expected behaviours.
- Collaborate with other business areas to create and maintain a compliant, up-to-date retail environment with the Visual Merchandising and Facilities.
Retail Sales Advisor - Broadstairs in Kent employer: Oak Furnitureland
As a Retail Sales Advisor in Broadstairs, you will join a dynamic team that values collaboration and inclusivity, ensuring every customer receives an exceptional experience. Our commitment to employee growth is reflected in our industry-leading uncapped commission scheme and ongoing training opportunities, making this an ideal place for those seeking meaningful and rewarding employment in a supportive work culture.
