At a Glance
- Tasks: Lead and develop a team to maximise sales across 12 showrooms in Scotland and Northern England.
- Company: Join Oak Furnitureland, a leader in the furniture retail industry with a customer-first ethos.
- Benefits: Competitive salary, employee discounts, generous holiday, and a company car.
- Other info: Dynamic role with opportunities for professional development and a supportive work environment.
- Why this job: Make a real impact by transforming retail culture and driving sales growth.
- Qualifications: Proven experience in leading high-performing teams and delivering results in multi-site management.
The predicted salary is between 65000 - 65000 £ per year.
We are seeking a dynamic Divisional Sales Manager to maximise sales across our 12 showrooms in Scotland, North of England, and Belfast. The successful candidate will oversee locations from Stockton to Inverness, including Belfast, and should ideally be based in Scotland, near the M8 corridor. This role requires flexibility and frequent travel within the division. In this field-based role you’ll lead, manage, and develop a team of Store Managers in the provision of an exceptional customer experience and embed a truly omni-channel ethos and culture within the division.
Working closely with the Retail Director, you’ll manage a division with revenues in excess of £65m and oversee the desired growth in sales volumes in all Showrooms. Working as a key part of the retail management team, you’ll create, develop and sustain credible and productive working relationships across all areas of the business. Communicating and interacting collaboratively to successfully deliver joint organisational goals and cultural change that is aligned to the Oak Furnitureland mission and values.
Key responsibilities:
- Drive transformation in the retail culture through advocacy and total commitment to our “Customer First Principles”, taking a people-centric approach with dedicated focus on colleague engagement through ongoing development and support in all aspects of their role.
- Create a Customer First service culture throughout all Showrooms across the division, where all teams are delivering exceptional service to enable seizing every sales opportunity.
- Responsible for ensuring that the division exceeds all sales targets and for delivering outstanding business results.
- Effectively engage with the Retail Sales team to implement sales and customer first strategies.
- Provide leadership and direction for Showroom within the division, developing consistent ways of working and increase the capability and capacity of store managers to meet the requirements of the business.
- Implement performance management and development, set out clear accountabilities and responsibilities.
- Manage and monitor sales performance on a daily and weekly basis to ensure sales opportunities are maximised.
- Apply systems and processes that support financial analysis, budgetary control and required commercial acumen to ensure the necessary levels of compliance and financial rigor.
- Consistently deliver against and work with relevant parties to achieve allocated, existing and newly identified key performance indicators (Retail Purpose, Customer First Principles, Store Performance Reviews, Sales Growth, People Related KPI’s etc).
- Ensure compliance of operational policies across the division.
- Ensure a safe working environment within every Showroom in compliance with all health & safety and fire regulations.
- Effective and efficient control of costs and allocation of resources throughout the division.
- Monitor and control budgets under their remit throughout the division, whilst making each Store Manager accountable for controlling costs within budget.
Skills and experience:
- Demonstrable experience of recruiting, leading, and managing high performing teams that have successfully delivered against the strategic and divisional goals of an organisation.
- Skilled at being able to translate strategy into action with a proven track record of leading and implementing initiatives that have contributed to overall business performance.
- Experienced in working at a senior level with an ability to influence and build positive relationships and partnerships both internally and externally.
- Proven project management skills and demonstrable track record of delivering projects on time and on budget that require the engagement of multiple stakeholders.
- Excellent influencing and negotiation skills and able to communicate effectively across all levels of the organisation and confidently challenge upwards and across peer groups.
- Strong knowledge and understanding of financial processes and attention to compliant detail and experienced at carrying out accurate analysis.
- Proven track record of successfully delivering results in a senior multi-site sales management role.
Benefits:
- Base salary: Circa £65,000
- Competitive OTE.
- Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation.
- 25 days holiday per year plus bank holidays.
- Birthday: an additional day off for you to celebrate your birthday.
- Pension: 4% company contribution.
- Salary Sacrifice Pension Scheme.
- Group Income Protection (GIP) - Cover in the event that you are unable to work due to an accident or long-term illness.
- Group Life Insurance (GDIS) - The Company provides Life Insurance cover of three times your basic salary.
- Performance Related Bonus scheme.
- Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services.
- My Rewards Programme: offers discounts on everything from restaurants and supermarkets to entertainment and holidays.
- Company Car.
Divisional Sales Manager employer: Oak Furnitureland
At our Swindon Distribution Centre, we pride ourselves on being an excellent employer that fosters a positive and collaborative work culture. As a Yard Waste Manager, you'll not only lead a dedicated team but also benefit from comprehensive employee growth opportunities, competitive perks like generous discounts, life assurance, and a supportive Employee Assistance Programme. Join us to make a meaningful impact in waste management while enjoying a fulfilling career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Divisional Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Divisional Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Since this role is all about driving a 'Customer First' ethos, think of examples from your past experiences that showcase your commitment to exceptional customer service.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills. Tailor your approach to each application to stand out!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’re the perfect fit for leading and developing high-performing teams.
We think you need these skills to ace Divisional Sales Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and sales management experience, as well as any relevant achievements that align with our Customer First Principles.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Divisional Sales Manager role. Share specific examples of how you've driven sales growth and developed high-performing teams in the past.
Show Your Passion for Customer Service:Since we’re all about putting customers first, make sure to emphasise your commitment to exceptional customer service. Share any experiences where you’ve successfully created a customer-centric culture in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Oak Furnitureland
✨Know Your Numbers
As a Divisional Sales Manager, you'll be expected to manage significant revenues. Brush up on your financial acumen and be ready to discuss how you've previously driven sales growth and managed budgets. Prepare specific examples that showcase your ability to exceed sales targets.
✨Showcase Your Leadership Style
This role involves leading a team of Store Managers, so it's crucial to articulate your leadership approach. Think about how you’ve developed high-performing teams in the past and be prepared to share strategies that foster engagement and a customer-first culture.
✨Understand the Customer First Principles
Familiarise yourself with the company's 'Customer First Principles'. Be ready to discuss how you would implement these principles across the division and provide examples of how you've successfully created a customer-centric culture in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of situations where you had to influence stakeholders or manage multiple priorities, and prepare to explain your thought process and outcomes.
