Store Manager - Yeovil

Store Manager - Yeovil

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to drive sales and create amazing customer experiences in our showroom.
  • Company: Join Oak Furnitureland, a leading retailer known for high-quality, affordable hardwood furniture since 2006.
  • Benefits: Enjoy exclusive discounts, generous holidays, flexible working, and a competitive pension scheme.
  • Why this job: Be part of a supportive culture that values growth, teamwork, and making homes beautiful.
  • Qualifications: Experience in retail management, strong leadership skills, and a passion for customer service are essential.
  • Other info: Full-time role with a realistic OTE of £50k and opportunities for ongoing training and development.

The predicted salary is between 36000 - 60000 £ per year.

Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team’s capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work.

Core Responsibilities

  • Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved.
  • Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets.
  • Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews.
  • Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines.
  • Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control.
  • Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests.
  • Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience.
  • Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies.
  • Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions.
  • Manage daily operations of the showroom, ensuring smooth and efficient functioning.
  • Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing.
  • Foster a positive and collaborative team environment, encouraging open communication and teamwork.
  • Conduct regular team meetings to update colleagues on performance, new products, and company policies.
  • Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively.
  • Analyse sales data and market trends to develop strategies for increasing sales and profitability.

Our Store Managers work towards a store target offering uncapped commission rates with a realistic OTE of £50k.

Skills and Experience

  • Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets.
  • Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours.
  • Build colleague's commitment and energise them to work towards goals and targets.
  • Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment.
  • Proven track record of delivering successful businesses that operate within a consultative selling environment.
  • Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range.
  • Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures.

Working Hours

This is a full-time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six.

Benefits

  • Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period.
  • Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge.
  • Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you!
  • Flexible Hybrid Working: Our hybrid working model offers the best of both worlds, balancing office and home life.
  • My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays.
  • Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company.
  • Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65.
  • Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company.
  • Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed.
  • Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location.

Company Information

Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you’ll discover our commitment to using quality materials and creating furniture built to last hasn’t changed. We still offer great value for money, too, but what you’ll discover now is an evolution that’s seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of ‘helping people make their house a real home’, which is underpinned by our values: We are adaptable, We are experts, We are authentic, We are one team, We put our customers first.

Equal Opportunities Employer

Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we’re happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.

Store Manager - Yeovil employer: Oak Furniture Land Group

At Oak Furnitureland, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and individual growth. Our Store Managers in Yeovil benefit from a generous uncapped bonus scheme, exclusive employee discounts, and a commitment to ongoing development, all within a supportive environment that encourages open communication and collaboration. With flexible working options and a focus on employee well-being, we ensure our team members feel valued and empowered to achieve their best.
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Contact Detail:

Oak Furniture Land Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Yeovil

✨Tip Number 1

Familiarise yourself with the furniture retail industry, especially focusing on customer service and sales strategies. Understanding the nuances of consultative selling will help you demonstrate your capability to lead a team effectively.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Be ready to discuss specific instances where your guidance led to improved sales performance or team morale.

✨Tip Number 3

Research Oak Furnitureland’s values and mission. Being able to articulate how your personal values align with theirs will demonstrate your commitment to their culture and customer-first approach.

✨Tip Number 4

Prepare to discuss your experience with data analysis and market trends. Highlight how you've used this information to develop successful sales strategies in the past, as this is crucial for maximising showroom profitability.

We think you need these skills to ace Store Manager - Yeovil

Leadership Skills
Sales Management
Coaching and Development
Customer Service Excellence
Performance Management
Team Motivation
Retail Operations Management
Analytical Skills
Communication Skills
Problem-Solving Skills
Knowledge of Regulatory Frameworks
Visual Merchandising
Recruitment and Onboarding
Data Analysis
Omnichannel Retailing

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in driving sales and leading teams. Use specific examples that demonstrate your ability to meet targets and enhance customer experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership style and how it aligns with the company's values. Mention your experience in motivating teams and achieving sales goals, and express your enthusiasm for the role.

Highlight Relevant Skills: In your application, emphasise skills such as team development, sales strategy implementation, and compliance with regulations. These are crucial for the Store Manager position and will set you apart from other candidates.

Showcase Your Understanding of the Brand: Demonstrate your knowledge of Oak Furnitureland and its commitment to quality and customer satisfaction. This shows that you are genuinely interested in the company and understand its mission and values.

How to prepare for a job interview at Oak Furniture Land Group

✨Show Your Leadership Skills

As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on how you inspired them to meet targets and improve performance.

✨Know the Product Range

Familiarise yourself with the furniture products and services offered by the company. Being able to discuss specific items and their features will show your commitment and help you connect with the interviewers, as well as demonstrate your knowledge of the industry.

✨Emphasise Customer-Centric Approach

Highlight your understanding of the importance of customer experience in retail. Be ready to share examples of how you've gone above and beyond to ensure customer satisfaction and how you plan to instil this mindset in your team.

✨Prepare for Behavioural Questions

Expect questions that assess your problem-solving and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you provide clear and concise examples from your previous roles.

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