At a Glance
- Tasks: Manage customer finance queries and process finance agreements in a dynamic retail environment.
- Company: Leading furniture retailer in the UK with a focus on customer satisfaction.
- Benefits: Employee discounts, health programmes, and hybrid working options after training.
- Why this job: Join a supportive team and enhance your customer service skills while enjoying flexibility.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Great opportunity for career growth in a thriving industry.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading furniture retailer in the United Kingdom seeks a Customer Finance Administrator for their Finance team in Swindon.
Responsibilities include:
- Managing customer finance queries
- Processing finance agreements
- Handling calls and emails related to finance orders
The ideal candidate will have strong customer service experience and excellent communication skills.
Benefits include:
- Employee discounts
- Health and wellbeing programs
- Hybrid working opportunities after the training period
Customer Finance & Admin Specialist (Hybrid) employer: Oak Furniture Land Group
Contact Detail:
Oak Furniture Land Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Finance & Admin Specialist (Hybrid)
β¨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your conversations during interviews. This shows you're genuinely interested and helps us connect with you better.
β¨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and finance. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
β¨Tip Number 3
Donβt forget to ask questions! When we give you the chance, use it to show your enthusiasm. Ask about the team dynamics or what a typical day looks like for a Customer Finance Administrator.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your skills and experience directly to us.
We think you need these skills to ace Customer Finance & Admin Specialist (Hybrid)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background fits with the role of Customer Finance Administrator, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre excited about the role and how you can contribute to our finance team. Keep it friendly and professional β we love a personal touch!
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and keep your language simple β we want to understand your experience without any confusion.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. Itβs super easy, and youβll be able to track your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Oak Furniture Land Group
β¨Know Your Stuff
Make sure you understand the role of a Customer Finance & Admin Specialist. Brush up on finance agreements and customer service best practices. Familiarise yourself with common queries and how to handle them effectively.
β¨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully handled customer queries in the past. Think about times when you resolved issues or improved customer satisfaction through your communication.
β¨Prepare for Hybrid Working Questions
As this position offers hybrid working, be ready to discuss how you manage your time and stay productive while working remotely. Share any experiences you have with remote work and how you maintain communication with your team.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, training processes, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if itβs the right fit for you.