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- Tasks: Help customers find the perfect furniture by answering questions and providing recommendations.
- Company: Join Oak Furnitureland, where quality furniture meets real-life needs.
- Benefits: Enjoy a competitive salary with uncapped commission and supportive team environment.
- Why this job: Be part of a passionate team that values customer experience over hard selling.
- Qualifications: Great communication skills and a passion for helping others are essential.
- Other info: This role is based in Swindon with a rotating 5-day work week.
The predicted salary is between 14236 - 33554 £ per year.
Start date: 3rd March 2025. Salary: £23,795 per annum basic plus uncapped commission. A sales role with no cold calling involved! At Oak Furnitureland, the Customer Centre is the heart of our business and the voice of our customers. Ever since we started out, quality has been at the forefront of everything we do. Were still guided by our original vision. We think every home deserves beautiful furniture thats made for real life. And we keep the prices real, too. As a Sales Adviser, you will use your great rapport building skills and your negotiating abilities to help our customers to make the most of their homes by answering their questions on our products and services, listening to what they are looking for, and recommending the perfect products to suit their needs. This isnt about hard selling or cold calling, this is about being really passionate about customers and our brand, and using that passion to deliver a great sales experience to our customers. This role is based in our office in Swindon, as we believe that the best coaching and development you can get in this role is in person, with your team around to support you in your career Your working week Our Sales department is open 9am -6pm 7 days a week Shifts are 9am – 6pm on a 5 day week rotation working 2 full weekends a month Who we need: In the Customer Centre Sales department, we ado…
Sales Advisor - Call Centre employer: Oak Furniture Land Careers
Contact Detail:
Oak Furniture Land Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Call Centre
✨Tip Number 1
Familiarize yourself with Oak Furnitureland's product range and values. Understanding the brand's commitment to quality and customer satisfaction will help you connect better with potential customers during your interactions.
✨Tip Number 2
Practice your rapport-building skills by engaging in conversations with friends or family about their home needs. This will help you become more comfortable in understanding customer requirements and recommending suitable products.
✨Tip Number 3
Be prepared to showcase your passion for customer service during the interview process. Share examples of how you've gone above and beyond to assist customers in previous roles, as this aligns with the company's focus on delivering a great sales experience.
✨Tip Number 4
Since this role involves working in a team environment, think about how you can contribute positively to team dynamics. Highlight any past experiences where teamwork led to successful outcomes, as this will demonstrate your ability to thrive in the Customer Centre.
We think you need these skills to ace Sales Advisor - Call Centre
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Sales Advisor at Oak Furnitureland. Highlight your rapport-building skills and passion for customer service in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in sales or customer service. Emphasize any previous roles where you successfully engaged with customers and provided solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific reasons why you want to work at Oak Furnitureland and how you can contribute to their vision.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Oak Furniture Land Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Demonstrate Rapport-Building Skills
Prepare to discuss specific instances where you successfully built relationships with customers. Highlight your ability to listen actively and respond to their needs.
✨Understand the Brand and Products
Research Oak Furnitureland's products and values before the interview. Being knowledgeable about their offerings will show your genuine interest in the company and help you make relevant recommendations during the conversation.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving and negotiation skills. Practice responding to hypothetical situations where you need to address a customer's concern or recommend a product.
