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- Tasks: Manage tenancy services and provide excellent support to around 1,200 tenants.
- Company: Local government council dedicated to community welfare.
- Benefits: Competitive salary, flexible working arrangements, and great benefits.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Experience in tenancy management and strong communication skills.
- Other info: Join a supportive team with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A local government council in the United Kingdom seeks an enthusiastic Tenancy Officer to join their Tenancy and Estate team. The position involves managing tenancy services, income management, and ensuring excellent customer service for approximately 1,200 tenants.
Candidates must have experience in tenancy management and strong communication skills. The council offers a competitive salary and excellent benefits including flexible working arrangements. A DBS check is required for this post.
Tenant & Estate Services Officer — Make a Real Impact employer: Oadby & Wigston Borough Council
Contact Detail:
Oadby & Wigston Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant & Estate Services Officer — Make a Real Impact
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the local government sector. They can give us insider info on what it’s really like working as a Tenancy Officer and might even refer us for the role.
✨Tip Number 2
Prepare for the interview by brushing up on your tenancy management knowledge. We should be ready to discuss real-life scenarios where we’ve successfully managed tenant issues or improved customer service.
✨Tip Number 3
Show off our communication skills! During interviews, let’s demonstrate how we can effectively engage with tenants and resolve conflicts. Role-playing common situations can help us stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our applications and any updates easily.
We think you need these skills to ace Tenant & Estate Services Officer — Make a Real Impact
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see how excited you are about making a real impact in the community and helping tenants. A bit of personality goes a long way!
Highlight Relevant Experience: Make sure to showcase your experience in tenancy management clearly. We’re looking for candidates who can demonstrate their skills in managing tenancy services and income management, so don’t hold back on those examples!
Communicate Clearly: Strong communication skills are key for this role. In your written application, be clear and concise. We appreciate well-structured responses that get straight to the point while still being friendly and approachable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Oadby & Wigston Borough Council
✨Know Your Tenancy Management
Brush up on your knowledge of tenancy management principles and practices. Be ready to discuss your previous experiences in managing tenancies, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your ability to communicate effectively with tenants and colleagues. Think about situations where you resolved conflicts or provided excellent customer service.
✨Understand the Council's Values
Research the local government council’s values and mission. During the interview, align your answers with their goals and demonstrate how your personal values match theirs, especially regarding community impact and service excellence.
✨Prepare for the DBS Check
As a DBS check is required for this position, be prepared to discuss your background openly. If there are any concerns, address them proactively and reassure the interviewers of your commitment to maintaining a safe environment for tenants.
