At a Glance
- Tasks: Provide technical support and manage user accounts in a dynamic IT environment.
- Company: Join Oadby and Wigston Borough Council, a diverse and inclusive organisation.
- Benefits: Enjoy competitive salary, flexible working, generous holidays, and a local government pension.
- Other info: Opportunity for career growth and learning within a larger IT section.
- Why this job: Make a real difference while developing your skills in a supportive team.
- Qualifications: Experience in technical support and strong analytical problem-solving skills required.
The predicted salary is between 28800 - 43200 £ per year.
Do you want to change more than your work life balance? We are looking for an enthusiastic individual to join our IT Team. We are based in the beautiful Brocks Hill country park in Oadby and this part of Leicestershire is a great place to live, work and visit.
Our council is a great organisation to work for, we offer a competitive salary and fantastic benefits including great holiday, flexi-time and the generous local government pension scheme. Agile working allows employees to work flexibly to balance their home and work needs. We are supportive of flexible working arrangements where possible and encourage you to discuss this with us during the selection process. Employees are generally expected to spend a minimum of 1 day per week in the office.
The System Support Team are responsible for providing technical support for our service area systems, including the basics of user account management through to automated connections, data analysis and system development. If you have significant experience in a similar role, excellent analytical and problem-solving skills and experience of working with document management systems, we would love to hear from you.
Whilst the role is within System Support, you will have the opportunity to learn, develop and work as part of a larger IT section to support the Council on digital matters. A BPSS including DBS check is required for this post.
At Oadby and Wigston Borough Council, we are proud of our diversity and recognise the value this brings. We are fair and inclusive and welcome applications from people with different backgrounds. We guarantee an interview with anyone who either has a disability or is a reservist/veteran and meets the criteria for this role if you apply under our guaranteed interview scheme.
Please contact ravinder.gill@oadby-wigston.gov.uk for an informal discussion about the role. There may be occasions where we close the advert before the closing date so we encourage you to apply as soon as possible. If you have not heard from us within 14 days of the closing date, please assume your application has not been successful on this occasion. Feedback will not be provided at this stage of the recruitment process.
System Support Officer in Oadby employer: Oadby & Wigston Borough Council
Oadby and Wigston Borough Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and flexibility. Located in the picturesque Brocks Hill country park, employees enjoy a competitive salary, generous benefits including a local government pension scheme, and opportunities for professional growth within a diverse and inclusive environment. Join us to make a meaningful impact while balancing your work and personal life in a vibrant community.
Contact Details:
Oadby & Wigston Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land System Support Officer in Oadby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Oadby & Wigston Borough Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Oadby & Wigston Borough Council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Oadby & Wigston Borough Council!
✨Direct Apply to Oadby & Wigston Borough Council
Let's not forget to apply directly through the Oadby & Wigston Borough Council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace System Support Officer in Oadby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Oadby & Wigston Borough Council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Oadby & Wigston Borough Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Oadby & Wigston Borough Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
