At a Glance
- Tasks: Assist customers with queries and provide advice based on legislative guidance.
- Company: Oadby & Wigston Borough Council, committed to excellent customer service.
- Benefits: Competitive pay, flexible working arrangements, and a generous pension scheme.
- Other info: Part-time temporary role at Brocks Hill Country Park.
- Why this job: Make a difference in your community while enjoying flexibility and great benefits.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26403 - 28142 £ per year.
Oadby & Wigston Borough Council is hiring a Customer Services Technical Officer to assist customers with queries and provide necessary advice based on legislative guidance. This part-time temporary role is based at Brocks Hill Country Park in Oadby.
The position offers competitive pay between £26,403 and £28,142 along with fantastic benefits including flexible working arrangements and a generous pension scheme.
Flexible-Work Customer Service Tech Advisor (Temp, Part-Time) in Oadby employer: Oadby & Wigston Borough Council
Oadby & Wigston Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and flexibility. Located in the picturesque Brocks Hill Country Park, this part-time temporary role not only provides competitive pay but also includes fantastic benefits such as flexible working arrangements and a generous pension scheme, making it an ideal opportunity for those seeking meaningful and rewarding employment.
Contact Details:
Oadby & Wigston Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Flexible-Work Customer Service Tech Advisor (Temp, Part-Time) in Oadby
✨Tip Number 1
Get to know the company! Research Oadby & Wigston Borough Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting customers, think of scenarios where you can demonstrate your problem-solving abilities. Role-play with a friend or family member to get comfortable with answering queries.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at the council. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application. Plus, it ensures your application gets seen by the right people. So, get clicking and let’s land that job together!
We think you need these skills to ace Flexible-Work Customer Service Tech Advisor (Temp, Part-Time) in Oadby
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Customer Services Technical Officer. We want to see how you can assist customers effectively!
Showcase Your Communication Skills:Since this role involves assisting customers with queries, it's crucial to demonstrate your communication skills in your written application. Use clear and concise language to show us you can convey information effectively.
Highlight Relevant Experience:If you've got experience in customer service or technical support, make sure to mention it! We love seeing how your background can contribute to helping our customers at Brocks Hill Country Park.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Oadby & Wigston Borough Council
✨Know Your Stuff
Make sure you brush up on the relevant legislation and guidance related to customer service. Familiarise yourself with common queries that customers might have, especially those specific to Oadby & Wigston Borough Council.
✨Showcase Your Flexibility
Since this role offers flexible working arrangements, be prepared to discuss your availability and how you can adapt to different working hours. Highlight any previous experiences where you successfully managed changing schedules.
✨Practice Active Listening
Customer service is all about understanding the customer's needs. During the interview, demonstrate your active listening skills by summarising questions or concerns before answering them. This shows you value their input.
✨Bring Real-Life Examples
Prepare a few examples from your past experiences where you provided excellent customer service or resolved a technical issue. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
