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- Tasks: Administer Council Tax, ensuring accurate billing and collection.
- Company: Oadby and Wigston Borough Council, a diverse and inclusive workplace.
- Benefits: Competitive salary, flexible working, generous holiday, and local government pension.
- Other info: Guaranteed interview for applicants with disabilities or veterans meeting criteria.
- Why this job: Join a supportive team and improve your work-life balance in a beautiful location.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 26403 - 28142 £ per year.
We are supportive of flexible working arrangements where possible and encourage you to discuss this with us during the selection process. Employees are generally expected to spend a minimum of 1 day per week in the office.
The Council Tax Team are responsible for administering Council Tax, ensuring the accurate and prompt billing, collection and recovery of accounts. The Council Tax Officer will undertake responsibilities including obtaining and assessing information to determine Council Tax liability in accordance with legislation.
If you have experience of working with customers, have excellent communication skills and can prioritise your own workload to meet set targets and deadlines, we would love to hear from you.
At Oadby and Wigston Borough Council, we are proud of our diversity and recognise the value this brings. We are fair and inclusive and welcome applications from people with different backgrounds. We guarantee an interview with anyone who either has a disability or is a reservist/veteran and meets the criteria for this role.
Salary: £26,403 - £28,142
This is a Permanent Part Time position. Do you want to improve your work‑life balance? We are looking for an enthusiastic individual to join our Council Tax team. We are based in the beautiful Brocks Hill country park in Oadby, and this part of Leicestershire is a great place to live, work and visit. Our council is a great organisation to work for, we offer a competitive salary and fantastic benefits including great holiday, flexitime and the generous local government pension scheme.
Council Tax Officer in Oadby employer: Oadby & Wigston Borough Council
Contact Detail:
Oadby & Wigston Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Officer in Oadby
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Oadby and Wigston Borough Council on LinkedIn. A friendly chat can give you insider info about the team and the role, plus it shows your genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and workload management. We want to see how you handle real-life scenarios, so think of examples from your past experiences that highlight your skills.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your answers. Remember, we’re looking for someone who can explain complex information simply, especially when it comes to Council Tax legislation.
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about flexible working arrangements and the team culture. It shows us that you’re engaged and serious about making this role work for you.
We think you need these skills to ace Council Tax Officer in Oadby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with customer service and communication skills. We want to see how your background aligns with the responsibilities of a Council Tax Officer.
Showcase Your Organisation Skills: Since prioritising workload is key for this role, give examples in your application of how you've successfully managed multiple tasks or met deadlines in the past. We love to see that you can juggle responsibilities!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We value diversity and want to know what makes you unique and how you can contribute to our inclusive team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Oadby & Wigston Borough Council
✨Know Your Stuff
Make sure you understand the ins and outs of Council Tax legislation. Brush up on how billing, collection, and recovery processes work. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Communication Skills
Since this role involves working with customers, be ready to demonstrate your excellent communication skills. Think of examples where you've successfully resolved customer issues or explained complex information clearly.
✨Prioritisation is Key
Prepare to discuss how you manage your workload and meet deadlines. Have a couple of examples ready that showcase your ability to prioritise tasks effectively, especially in a busy environment.
✨Embrace Flexibility
Since the council supports flexible working, be open about your preferences and how they can fit into the team's needs. This shows that you're adaptable and willing to collaborate for the best work-life balance.