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- Tasks: Join our Council Tax team to manage billing and collection with a focus on customer service.
- Company: Oadby and Wigston Borough Council, located in beautiful Brocks Hill country park.
- Benefits: Enjoy flexible hours, competitive salary, generous holidays, and a local government pension scheme.
- Other info: We value diversity and guarantee interviews for applicants with disabilities or veterans.
- Why this job: Improve your work-life balance while making a difference in your community.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Do you want to improve your work-life balance? We are looking for an enthusiastic individual to join our Council Tax team. We are based in the beautiful Brocks Hill country park in Oadby, and this part of Leicestershire is a great place to live, work and visit. Our council is a great organisation to work for, we offer a competitive salary and fantastic benefits including great holiday, flexitime and the generous local government pension scheme.
We are supportive of flexible working arrangements where possible and encourage you to discuss this with us during the selection process. Employees are generally expected to spend a minimum of 1 day per week in the office.
The Council Tax Team are responsible for administering Council Tax, ensuring the accurate and prompt billing, collection and recovery of accounts. The Council Tax Officer will undertake responsibilities including obtaining and assessing information to determine Council Tax liability in accordance with legislation.
If you have experience of working with customers, have excellent communication skills and can prioritise your own workload to meet set targets and deadlines, we would love to hear from you.
At Oadby and Wigston Borough Council, we are proud of our diversity and recognise the value this brings. We are fair and inclusive and welcome applications from people with different backgrounds.
We guarantee an interview with anyone who either has a disability or is a reservist/veteran and meets the criteria for this role. Please contact Rita Patel (Revenues & Recovery Team Leader) at rita.patel@oadby-wigston.gov.uk for an informal discussion about the role.
There may be occasions where we close the advert before the closing date, so we encourage you to apply as soon as possible. If you have not heard from us within 14 days of closing date, please assume your application has not been successful on this occasion. Feedback will not be provided at this stage of the recruitment process.
Council Tax Officer (24 Hours per Week) in Oadby employer: Oadby & Wigston Borough Council
Contact Detail:
Oadby & Wigston Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Officer (24 Hours per Week) in Oadby
✨Tip Number 1
Get to know the Council Tax team and the role inside out. Research their recent projects or initiatives, and think about how your skills can contribute. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves working with customers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Don’t hesitate to reach out to Rita Patel for an informal chat about the role. It’s a great way to get insider info and show your enthusiasm. Plus, it could give you a leg up when it comes to the actual interview!
✨Tip Number 4
Apply through our website as soon as you can! The sooner you submit your application, the better your chances are of getting noticed. Remember, they might close the advert early, so don’t wait around!
We think you need these skills to ace Council Tax Officer (24 Hours per Week) in Oadby
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our Council Tax team and contributing to the community.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone with great communication skills and customer service experience, so don’t hold back on showcasing those!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. This will help us see how you can meet our targets and deadlines.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the advert before the closing date if we find the right candidate, so get your application in through our website as soon as you can!
How to prepare for a job interview at Oadby & Wigston Borough Council
✨Know Your Stuff
Make sure you understand the role of a Council Tax Officer and the responsibilities that come with it. Brush up on relevant legislation and be ready to discuss how your experience aligns with the job requirements.
✨Show Off Your Communication Skills
Since this role involves working with customers, prepare examples of how you've effectively communicated in previous jobs. Think about times when you resolved issues or explained complex information clearly.
✨Demonstrate Flexibility
The council values flexible working arrangements, so be prepared to discuss how you can adapt to different work situations. Share any experiences where you successfully managed your workload while meeting deadlines.
✨Embrace Diversity
Oadby and Wigston Borough Council prides itself on diversity. Be ready to talk about how your unique background or experiences can contribute to a more inclusive workplace. Show that you value different perspectives!