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- Tasks: Join our Council Tax team to manage billing, collection, and customer support.
- Company: Oadby and Wigston Borough Council is a diverse and inclusive organisation in a beautiful location.
- Benefits: Enjoy flexible working, competitive salary, generous holiday, and a local government pension scheme.
- Why this job: Make a difference in your community while enjoying a supportive work culture and great work-life balance.
- Qualifications: Customer service experience and strong communication skills are essential for this role.
- Other info: We guarantee interviews for applicants with disabilities or veterans who meet the criteria.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an enthusiastic individual to join our Council Tax team. Choose a career with great benefits and flexible working. Agile working allows employees to work flexibly to balance their home and work needs with a minimum of one day in the office per week. We are based in the beautiful Brocks Hill country park in Oadby and this part of Leicestershire is a great place to live, work and visit.
Our council is a great organisation to work for, we offer a competitive salary and fantastic benefits including great holiday, flexi-time and the generous local government pension scheme. The Council Tax Team are responsible for administering Council Tax, ensuring the accurate and prompt billing, collection and recovery of accounts.
The Council Tax Officer will undertake responsibilities including obtaining and assessing information to determine Council Tax liability in accordance with legislation. This includes determination and allowance of discounts, reliefs and exemptions.
If you have experience of working with customers, have excellent communication skills and can prioritise your own workload to meet set targets and deadlines, we would love to hear from you.
At Oadby and Wigston Borough Council, we are proud of our diversity and recognise the value this brings. We are fair and inclusive and welcome applications from people with different backgrounds. We guarantee an interview with anyone who either has a disability or is a reservist/veteran and meets the criteria for this role.
Please contact Rita Patel (Revenue & Recovery Team Leader) for an informal discussion about the role. There may be occasions where we close the advert before the closing date so we encourage you to apply as soon as possible. If you have not heard from us within 14 days of closing date, please assume your application has not been successful on this occasion.
Council Tax Officer employer: Oadby & Wigston Borough Council
Contact Detail:
Oadby & Wigston Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Officer
✨Tip Number 1
Familiarise yourself with the local council tax regulations and policies. Understanding the specific legislation that governs council tax will not only help you in the role but also impress during any discussions with the hiring team.
✨Tip Number 2
Highlight your customer service experience in conversations or interviews. Since the role involves working closely with customers, showcasing your ability to communicate effectively and resolve issues will set you apart from other candidates.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed workloads and met deadlines in previous roles. This will show that you can handle the responsibilities of a Council Tax Officer efficiently.
✨Tip Number 4
Reach out to Rita Patel for an informal chat about the role. This not only shows your enthusiasm but also gives you valuable insights into what the team is looking for, which can help you tailor your approach when applying.
We think you need these skills to ace Council Tax Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Council Tax Officer. Highlight key skills such as customer service, communication, and workload prioritisation in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the role. Emphasise any previous roles involving customer interaction or financial administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the council's values. Mention your understanding of Council Tax processes and how your skills can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Oadby & Wigston Borough Council
✨Understand Council Tax Legislation
Familiarise yourself with the key aspects of Council Tax legislation, including discounts, reliefs, and exemptions. This knowledge will demonstrate your commitment to the role and your ability to handle the responsibilities effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully dealt with customers. Highlight your communication skills and how you prioritised tasks to meet deadlines, as these are crucial for a Council Tax Officer.
✨Emphasise Flexibility and Adaptability
Since the role offers agile working, be ready to discuss how you manage your time and adapt to changing circumstances. Share any experiences that showcase your ability to balance work and personal commitments.
✨Research Oadby and Wigston Borough Council
Take some time to learn about the council's values, diversity initiatives, and community projects. Showing that you understand the organisation's mission will help you connect with the interviewers and demonstrate your enthusiasm for the role.
