At a Glance
- Tasks: Manage customer relationships and ensure smooth order processing in a dynamic sales environment.
- Company: Oadby Plastics, a leading manufacturer with a commitment to sustainability and employee development.
- Benefits: Competitive salary, profit share, 30 days holiday, and comprehensive wellbeing benefits.
- Other info: Opportunities for training and development in a positive workplace culture.
- Why this job: Join a supportive team and grow your career in a thriving industry.
- Qualifications: Experience in account management or customer service, strong communication skills, and organisational abilities.
The predicted salary is between 30000 - 35000 £ per year.
Permanent, Full Time, Monday to Friday 8.30am – 5.00pm
About Us
Oadby Plastics is a leading plastics manufacturer with over 50 years of experience, built on a strong commitment to both our people and sustainability. We pride ourselves on being a business that genuinely values and invests in its employees, offering a positive and supportive working environment where everyone feels empowered to do their best work. Our modern, comfortable facilities span over 225,000 sq. ft across distribution and production, providing a professional and well equipped place to work. Our Head Office is based in Leicestershire, conveniently located just off the M1/M69 on the Braunstone Frith Industrial Estate. Alongside this, our additional branches and sister companies operate across the UK, enabling us to deliver outstanding service to our customers nationwide. At Oadby Plastics, we believe our people are at the heart of our success. We’re proud to offer a workplace where individuals are supported, developed, and encouraged to grow as part of a stable, forward‑thinking business.
Building Our Talent Pool
We are currently looking to build a talent pool of Account Managers with all levels of experience to support both current and future opportunities across our site. By applying, you will be registered on our system and considered for upcoming vacancies within our Sales team. This is a great opportunity to express your interest in working with us, even if there isn’t an immediate vacancy that matches your availability.
What you will be doing
Working as part of the sales team, the Account Manager plays a key role in managing customer relationships and delivering a high standard of service across key and standard accounts. You’ll take ownership of your accounts, ensuring orders run smoothly, issues are resolved quickly, and opportunities for growth are identified.
Your day to day responsibilities include:
- Managing customer enquiries, processing orders and ensuring accurate, timely communication throughout.
- Preparing quotes, negotiating within agreed guidelines and ensuring orders are delivered successfully.
- Building and maintaining strong, long term customer relationships, identifying opportunities to upsell and grow accounts.
- Working closely with production, logistics and internal teams to meet customer requirements and resolve any issues.
- Monitoring account performance and ensuring high levels of customer satisfaction are consistently achieved.
- Managing account revenue performance, working towards agreed KPIs and identifying opportunities to drive growth and profitability.
What are we looking for
We’re looking for someone who is confident managing customer relationships and thrives in a fast paced environment. You’ll be organised, proactive and commercially aware, with the ability to balance customer needs with business goals. Strong communication skills and a collaborative approach are key to success in this role.
To be successful in this role, you’ll need the following:
- Experience in account management, customer service or sales order processing.
- Strong communication and negotiation skills, with the ability to build and maintain relationships.
- Good organisational skills and attention to detail, with the ability to manage multiple priorities.
- Confidence using computer systems, including Microsoft Office (Outlook, Word and Excel).
- A proactive, adaptable approach and the ability to work independently and as part of a team.
Benefits
- Salary - £30,000 - £35,000
- Company profit share scheme
- Hours – Monday to Friday 8.30am – 5.00pm
- Pension
- Annual leave - 30 days holiday (including bank holidays) rising with length of service
- Life assurance
- Free car parking
- Enhanced Maternity & Paternity
- Long service awards
- Free eye tests
- Employee referral scheme
- Training and development opportunities
- Wellbeing benefits: Employee Assisted Programme, 24-hour GP access, Charity events/fundraisers
We are committed to applying our Equal Opportunities Policy at all stages of the recruitment and selection process and encourage applicants from different diverse groups in the community to apply. We can make reasonable adjustments at any stages if required.
You may also be interested in or have experience/skills in the following: Warehouse Operative, Goods Out, Forklift Driver.
Please submit your CV without delay to avoid disappointment; we may close vacancies if we receive a sufficient number of completed applications. For any candidates being recommended by our current employee’s, you must apply directly through our website and stipulate the referring employee.
Account Manager - Talent Pool in Leicester employer: Oadby Plastics
At Anglia Plastics, we pride ourselves on being an excellent employer, offering a supportive work culture that encourages skill development and career progression. Located in Biggleswade, our team enjoys competitive pay, comprehensive benefits including a profit share scheme, and extensive training opportunities in CNC programming, all within a well-equipped environment that values quality and precision. Join us to be part of a dedicated team where your contributions are recognised and rewarded, and where you can grow your expertise in the plastics manufacturing industry.
