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For Companies At a Glance
- Tasks: Drive operational excellence and support staff development in a dynamic environment.
- Company: Join a growing company with a focus on innovation and teamwork.
- Benefits: Hybrid working, well-being programme, bonus scheme, and career progression opportunities.
- Why this job: Make a real impact during a crucial growth phase and shape the future of operations.
- Qualifications: Strong leadership skills and experience in a similar role required.
- Other info: Enjoy a collaborative culture and the chance to work closely with senior management.
The predicted salary is between 45000 - 50000 £ per year.
Location: Welwyn Garden City (Hybrid – 3 days in office). Salary: £45,000 – £50,000. Job Type: 12-month contract (Maternity Cover).
OA are recruiting for an experienced Operations Manager to drive operational excellence across the business. This is a pivotal role, supporting growth across multiple teams and working closely with senior management. You’ll play a key role in shaping processes, supporting staff development, and ensuring compliance across the organisation.
Responsibilities
- Compliance, Legal & Terms: Monitor internal policies in line with HMRC guidelines; Manage Health & Safety across all offices; Oversee GDPR, Modern Slavery Statement, and relevant licences; Support RFIs, tenders, and bid documents; Contribute to risk management; Line management responsibility for HR matters, onboarding, offboarding, and parental leave.
- Training & Onboarding: Manage onboarding, training, and development plans for employees; Maintain accurate training records and oversee apprenticeship administration; Promote and manage internal and temporary workforce training schemes.
- Data & Analytics: Ensure integrity of operational data and Tracker updates; Produce quarterly ESG and DE&I reports; Champion staff welfare, monitoring burnout, sickness, and holiday entitlement.
- Operations Systems & Technology: Monitor IT security protocols and liaise with external IT support; Drive continuous improvement in workflows and operational efficiency; Attend industry events to stay up to date with best practices.
- Finance & Management: Budget holder for centralised purchasing; Explore job board partners for cost-effective solutions; Line manage Operations Administrator.
What we’re looking for
- Strong leadership and people management skills
- Strategic thinker and problem solver
- Organised, process-driven, and able to plan ahead
- Excellent communication skills and approachable
- Creative, proactive, and able to work under pressure
- Experience in a similar role with a hands-on approach to operations
What’s on offer
- Hybrid working with 3 days in the Welwyn Garden City Head Office
- Opportunity to buy and earn additional leave
- Well-being programme
- Annual company weekend away
- Bonus scheme and true career progression
- A chance to join at a crucial time of growth and make a real impact
If you are interested in this role, please apply today with your CV.
Operations Manager employer: OA
Contact Detail:
OA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your skills can drive operational excellence. This will help you stand out as a strategic thinker during the interview.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've successfully managed teams and improved processes in previous roles. This is key for an Operations Manager position, so make it count!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership and people management skills, as well as any relevant experience in compliance and training.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven operational excellence in previous roles and how you can contribute to our growth.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you've tackled challenges head-on. We love strategic thinkers who can come up with creative solutions under pressure!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you within 3 working days!
How to prepare for a job interview at OA
✨Know Your Compliance Stuff
Make sure you brush up on compliance regulations, especially those related to HMRC, GDPR, and health & safety. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of these areas in operations management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where your leadership made a difference, whether it was through training, onboarding, or managing staff welfare. This will help demonstrate your strong people management skills.
✨Be Data Savvy
Since the role involves data integrity and analytics, be ready to talk about your experience with operational data management. Bring examples of how you've used data to drive improvements or make strategic decisions in previous roles.
✨Stay Current with Industry Trends
Research recent trends in operations management and be prepared to discuss them. Mention any industry events you've attended or relevant articles you've read. This shows that you're proactive and committed to continuous improvement, which is key for this position.
