At a Glance
- Tasks: Drive sales and deliver exceptional customer service in a vibrant showroom environment.
- Company: Join a supportive, family-owned business with strong values and heritage.
- Benefits: Enjoy a competitive salary, uncapped commission, and 31 days annual leave.
- Why this job: Take ownership of your role and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a passion for premium customer service.
- Other info: Flexible hours and excellent career development opportunities await you.
The predicted salary is between 21600 - 36000 £ per year.
OA are looking for a Showroom Manager to join our client’s growing team. We are looking for a driven and customer-focused Showroom Manager to deliver outstanding sales performance across the showroom and phone sales channels. You will take ownership of customer relationships from first enquiry through to sale, using proactive follow-up and expert product knowledge to exceed targets and ensure no opportunity is missed. You will be confident engaging customers face-to-face, over the phone, and via live video consultations, creating an experience that makes customers feel valued, understood, and confident in their investment.
Location: Enfield, Brimsdown
Hours: 40 hours per week, Monday–Sunday (rota basis)
Salary: £30,000 commission
Competitive salary with uncapped commission, 31 days annual leave (inclusive of bank holidays), opportunity to take real ownership of your role, career development and regular performance reviews, supportive, family-owned business with strong values and heritage.
Key Responsibilities:
- Achieve and exceed sales targets across showroom and phone sales
- Deliver exceptional customer service through personalised, consultative selling
- Proactively manage and follow up sales leads across all channels
- Handle inbound and outbound sales calls professionally and effectively
- Maintain excellent product knowledge to guide customers confidently
- Ensure showroom standards are consistently high, including merchandising and presentation
- Maintain accurate CRM records and stock knowledge
- Act as a brand ambassador, representing luxury standards at all times
- Work collaboratively with colleagues to support team success
Skills and Experience:
- Comfortable working independently and managing the showroom
- Proven ability to take ownership of sales and deliver exceptional customer experiences
- Strong verbal communication skills with the ability to build rapport quickly
- Confident selling both face-to-face and over the phone
- Target-driven, proactive, and persistent in following up opportunities
- Flexible and adaptable across different sales environments
- Passionate about quality, craftsmanship, and premium customer service
- A team player with a positive and supportive approach
If you are interested in this position, please apply online with your CV.
Furniture Sales Consultant employer: OA
Contact Detail:
OA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This way, when you walk into that showroom or hop on a call, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! Whether it’s face-to-face or over the phone, being able to confidently communicate your sales experience and how you can enhance customer relationships is key. Role-play with a friend or in front of the mirror to nail that delivery.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Let’s make sure you land that dream job together!
We think you need these skills to ace Furniture Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Showroom Manager role. Highlight your sales achievements and customer service experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about furniture sales and how you can contribute to our team. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Product Knowledge: In your application, mention any relevant product knowledge or experience you have. This will help us see how you can guide customers confidently and maintain those luxury standards we value.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at OA
✨Know Your Products Inside Out
Make sure you have a solid understanding of the furniture products you'll be selling. Research the materials, craftsmanship, and unique features of each item. This knowledge will help you engage customers confidently and answer their questions effectively.
✨Practice Your Sales Pitch
Prepare a few key sales pitches tailored to different customer scenarios. Role-play with a friend or family member to refine your approach. This will help you feel more comfortable when discussing products and closing sales during the interview.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided exceptional customer service. Be ready to share these stories during the interview to demonstrate your ability to build rapport and create a positive experience for customers.
✨Be Ready for Role-Playing Scenarios
Expect to participate in role-playing exercises during the interview. Practice handling common customer interactions, both face-to-face and over the phone. This will show your potential employer that you're adaptable and can handle various sales environments with ease.