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- Tasks: Handle customer inquiries and manage phone orders using Sage.
- Company: Reputable recruitment agency with a growing team in Enfield.
- Benefits: Onsite parking, professional work environment, flexible full-time or part-time options.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Customer service experience and strong organisational skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A reputable recruitment agency is seeking a Customer Service Coordinator to join a growing team in Enfield. This office-based role requires handling incoming phone orders through Sage, responding to customer inquiries, and providing administrative support to sales managers.
Ideal candidates will have customer service experience and strong organizational skills. Benefits include onsite parking and a professional work environment. This position is available in both full-time and part-time capacities.
Customer Service Coordinator | Sage Admin & Support employer: OA
Contact Detail:
OA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator | Sage Admin & Support
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service. Think about your past experiences and how they relate to the role of a Customer Service Coordinator. We want you to shine!
✨Tip Number 3
Dress appropriately for the interview. A professional appearance can make a great first impression, so choose an outfit that reflects the company's culture while still looking sharp.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Service Coordinator | Sage Admin & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. We want to see how your background fits with the role of Customer Service Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team in Enfield and how you can contribute to our success. Keep it friendly and professional – we love a personal touch!
Show Off Your Sage Skills: Since this role involves handling orders through Sage, if you have any experience with it, make sure to mention it! If not, consider highlighting your ability to learn new systems quickly – we appreciate a tech-savvy candidate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at OA
✨Know Your Sage
Make sure you brush up on your knowledge of Sage software before the interview. Familiarise yourself with its features and how it’s used in customer service settings. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer inquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Organisational Skills Matter
Since this role involves administrative support, be ready to discuss how you stay organised. Bring up any tools or methods you use to manage your time and tasks effectively, as this will demonstrate your ability to juggle multiple responsibilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
