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For Companies At a Glance
- Tasks: Lead a vibrant team and ensure top-notch customer service at Edinburgh's hottest brunch spot.
- Company: Join Laila, the most photogenic brunch destination in Edinburgh!
- Benefits: Enjoy a competitive salary, daytime shifts, and guaranteed salary reviews.
- Why this job: Perfect for those ready to step up in their hospitality career with real growth opportunities.
- Qualifications: Previous supervisory experience in hospitality and excellent communication skills.
- Other info: Be part of a supportive culture that values your contributions and work-life balance.
The predicted salary is between 28000 - 36000 £ per year.
Location: Edinburgh (City Centre or Stockbridge) | Job Type: Full‑time, Permanent
About Laila Brunch
Join the team at Laila, Edinburgh's most photogenic brunch destination! As a local brand with two sites in the city, we pride ourselves on delivering exceptional service and a unique dining experience. We are currently looking for an experienced and energetic Assistant Manager to help us continue our success.
The Role
Do you love leading a team and delivering exceptional customer service? This is a hands‑on management role perfect for a Supervisor or Assistant Manager ready to take the next step. You will enjoy a competitive salary package and a daytime‑only roster, ensuring a healthy work‑life balance.
Key Benefits & Salary
- Base Salary: £28,000 per annum
- Service Charge: £6,000 - £8,000 per annum (OTE £34k‑£36k)
- Hours: Approx. 40 hours per week (5 days)
- Shift Pattern: Daytime only
- Progression: Guaranteed salary reviews at 6 months and 12 months
- Culture: A supportive environment with real opportunities to grow within a local business.
Your Responsibilities
- Team Leadership: Supervise, motivate, and train the Front of House (FOH) team.
- Operations: Manage opening and closing procedures and assist with rota management.
- Service Standards: Drive high standards of customer service and coffee quality.
- Management Support: Support the General Manager in daily operations and health & safety compliance.
About You
- Experienced: Previous experience in a supervisory or assistant manager role (Hospitality, Restaurant, or Café background preferred).
- Communicator: Excellent leadership and communication skills.
- Proactive: Highly organised, reliable, and passionate about the guest experience.
Apply Now: Join a company that values your time and talent. Click apply to send your CV and cover letter.
Assistant Cafe Manager employer: O.T. Client Services
Contact Detail:
O.T. Client Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a guest. Be ready to share these stories during your chat.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! If you can, connect with current employees on LinkedIn or even drop by the café to get a feel for the vibe. This shows initiative and gives you insider info that can set you apart.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Laila team. We can’t wait to see your application!
We think you need these skills to ace Assistant Cafe Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the café scene shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about joining Laila and contributing to our unique dining experience.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or management. We love seeing how your past roles have prepared you for this Assistant Manager position, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of your leadership style and customer service achievements, and don’t forget to mention why you’re drawn to Laila Brunch specifically!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community!
How to prepare for a job interview at O.T. Client Services
✨Know the Brand
Before your interview, take some time to research Laila Brunch. Understand their values, menu offerings, and what makes them unique in Edinburgh's brunch scene. This will not only show your enthusiasm but also help you tailor your answers to align with their brand.
✨Showcase Your Leadership Skills
As an Assistant Cafe Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully motivated or trained staff. Highlight any specific challenges you faced and how you overcame them to ensure exceptional service.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to discuss your approach to delivering high standards of service. Think of scenarios where you went above and beyond for a customer, and be prepared to explain how you would maintain those standards at Laila Brunch.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, opportunities for progression, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
