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For Companies At a Glance
- Tasks: Lead Salesforce integration strategy and collaborate with teams to enhance product features.
- Company: Join a global leader in cloud communications driving digital transformation.
- Benefits: Enjoy flexible work options and a dynamic corporate culture.
- Why this job: Be part of an innovative team shaping the future of communication technology.
- Qualifications: 5+ years in product management with strong Salesforce experience required.
- Other info: Nice to have: Salesforce Admin Certification and SaaS/CCaaS experience.
The predicted salary is between 43200 - 72000 £ per year.
Join a global leader in cloud communications, helping businesses accelerate digital transformation through unified communications, contact centre solutions, and programmable APIs.
We’re looking for a Salesforce-focused Product Manager to take ownership of key integrations.
What You'll Do:
- Own and shape the Salesforce integration strategy within the CCaaS product suite
- Engage directly with customers to understand needs and bring features to life
- Work cross-functionally with engineering, sales, marketing, and customer success
- Stay close to the Salesforce roadmap to unlock opportunities for innovation
- Help define go-to-market strategy, pricing, and positioning
What You Bring:
- Strong experience with Salesforce Service & Sales Cloud
- Familiarity with OmniFlows, Apex, APIs, packaging & AppExchange
- Background in contact center tech (ideally Service Cloud)
- 5+ years in product management or similar in a Salesforce environment
- Agile mindset and a track record of launching successful products
Nice to Have:
- Salesforce Admin Certification
- SaaS / CCaaS experience
- Exposure to WFM, knowledge management, or AI/LLMs
Sr Salesforce Product Manager employer: O Partners
Contact Detail:
O Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr Salesforce Product Manager
✨Tip Number 1
Familiarise yourself with the latest Salesforce updates and features, especially those related to Service and Sales Cloud. This knowledge will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the Salesforce community, particularly those who have experience in product management. Engaging in discussions or attending events can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully launched products in a Salesforce environment. Highlighting your achievements will showcase your expertise and align with the expectations for this role.
✨Tip Number 4
Research the company’s current offerings and their position in the CCaaS market. Understanding their products and strategies will allow you to tailor your conversations and show how you can contribute to their goals.
We think you need these skills to ace Sr Salesforce Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Service & Sales Cloud, as well as any relevant product management roles. Use specific examples that demonstrate your success in launching products and working cross-functionally.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cloud communications and digital transformation. Mention how your background aligns with the responsibilities of the role, particularly your experience with integrations and customer engagement.
Showcase Relevant Skills: Emphasise your familiarity with OmniFlows, Apex, APIs, and AppExchange in your application. Highlight any experience you have in contact centre technology and how it relates to the position.
Prepare for Potential Questions: Anticipate questions related to your agile mindset and past product launches. Be ready to discuss how you stay updated on the Salesforce roadmap and how you would approach defining go-to-market strategies.
How to prepare for a job interview at O Partners
✨Showcase Your Salesforce Expertise
Make sure to highlight your strong experience with Salesforce Service & Sales Cloud during the interview. Be prepared to discuss specific projects where you've successfully integrated these tools, as this will demonstrate your capability to own and shape the integration strategy.
✨Understand the Product Suite
Familiarise yourself with the CCaaS product suite and how Salesforce fits into it. This knowledge will allow you to engage meaningfully with the interviewers about how you can contribute to the product's success and innovation.
✨Prepare for Cross-Functional Collaboration
Since the role involves working closely with engineering, sales, marketing, and customer success teams, be ready to share examples of how you've effectively collaborated across departments in previous roles. This will show that you have the agile mindset they are looking for.
✨Discuss Go-to-Market Strategies
Be prepared to talk about your experience in defining go-to-market strategies, pricing, and positioning for products. Sharing specific examples of successful launches will help illustrate your understanding of the market and your strategic thinking skills.
