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- Tasks: Coordinate and schedule engineers for maintenance and customer queries.
- Company: Respected business in Daventry with a strong reputation.
- Benefits: Competitive salary, 25 days holiday, free parking, and professional development.
- Why this job: Join a friendly team and make a real impact in service coordination.
- Qualifications: Experience in scheduling or service administration and strong communication skills.
- Other info: Modern office environment with excellent support and training opportunities.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We are proud to represent our client, a well‑established and highly respected business based in Daventry. Specialising in providing technical services to a range of commercial and industrial clients, they have built a strong reputation for delivering reliable, professional, and customer‑focused solutions. Due to continued business growth, they are now looking to expand their office‑based support team.
Responsibilities
- Coordinating and scheduling engineers to attend planned preventative maintenance (PPM), remedial works, and reactive callouts
- Acting as the first point of contact for customer queries via email and phone
- Managing and organising incoming work requests and allocating jobs efficiently
- Liaising with customers, taking details such as vehicle registration numbers and job‑specific information
- Communicating with sub‑contractors to arrange additional resources when required
- Handling approximately 80% of daily communication via email and 20% via telephone
- Maintaining accurate records on the internal system, ensuring all job details and updates are logged
- Supporting the wider office team with additional administrative tasks as required
Qualifications
- Previous experience in a scheduling, coordination, or service administration role
- Excellent organisational and multitasking skills, with the ability to prioritise effectively
- Strong written and verbal communication skills
- Confident handling both email and phone‑based enquiries
- A proactive, positive, and team‑focused attitude
- Competent IT skills, including working knowledge of Microsoft Office applications
Benefits
- Competitive salary of ÂŁ30,000
- 25 days holiday plus bank holidays
- Free on‑site parking
- Friendly, supportive, and welcoming team environment
- Full training and ongoing professional development
- Modern, well‑equipped office facilities
Service Coordinator in Welton employer: O A
Contact Detail:
O A Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Welton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Service Coordinator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions related to scheduling and customer service, so you can showcase your organisational skills and proactive attitude.
✨Tip Number 3
Be ready to shine in your interview! Research the company and prepare examples of how you've handled similar tasks in previous roles. Show them you’re not just a fit for the job, but also for their team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Coordinator in Welton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your previous experience in scheduling and coordination, and don’t forget to showcase those excellent organisational skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive attitude and how you handle customer queries effectively, both via email and phone.
Show Off Your IT Skills: Since we value competent IT skills, make sure to mention your experience with Microsoft Office applications. If you’ve used any specific tools or software in your previous roles, give us the details!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at O A
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their services, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Service Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed schedules or coordinated projects. Be ready to discuss how you prioritise tasks and handle unexpected changes.
✨Practice Your Communication Skills
Since this role involves a lot of communication via email and phone, practice articulating your thoughts clearly. You might want to do mock interviews with a friend or family member, focusing on how you convey information and respond to queries.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
