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- Tasks: Be the go-to person for clients, managing calls, emails, and engineer schedules.
- Company: Join a friendly operations team in a dynamic environment.
- Benefits: Enjoy 23 days annual leave, a pension, and a Christmas bonus.
- Why this job: Gain valuable experience in operations and client management while working in a supportive team.
- Qualifications: Previous admin experience is a plus; keen to learn and grow.
- Other info: Full training provided with opportunities for career development.
The predicted salary is between 30000 - 42000 £ per year.
Join a growing, friendly operations team where no two days are the same! Our client is looking for a proactive Service Coordinator to be the first point of contact for clients and colleagues, managing calls, emails, and engineer schedules in a busy, supportive environment.
Responsibilities
- Handle client calls and emails as first-response
- Log and track requests on internal and external systems
- Schedule engineers and close jobs once completed
- Book couriers and manage equipment returns
- Issue welcome packs to new clients
- Liaise with engineers to ensure smooth resolutions
- Support the team with general admin tasks
Requirements
- Organised, attentive to detail, and able to prioritise workload
- Clear and confident communicator
- Approachable, professional, and a team player
- Previous admin experience is a plus
- Keen to learn and progress into more complex responsibilities
This is a brilliant role for someone looking to gain exposure to operations, client management, and first-response coordination in a fast-paced but supportive environment.
Benefits
- Monday to Friday, 9am - 5pm, office-based
- Full training and career development opportunities
- Friendly, collaborative team culture
- 23 days annual leave and bank holidays
- Pension, Christmas bonus, company events, and free parking
Service Coordinator in Leeds employer: O A
Contact Detail:
O A Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Service Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your communication skills! As a Service Coordinator, you'll be the first point of contact, so make sure you can confidently handle calls and emails. Role-play with a friend or record yourself to improve your delivery.
✨Tip Number 3
Get familiar with scheduling tools! Since you'll be managing engineer schedules, knowing your way around these systems will give you an edge. Check out tutorials online or ask someone in the field for tips.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from motivated candidates. Plus, it shows you're serious about joining our friendly operations team. Don't miss out on this opportunity!
We think you need these skills to ace Service Coordinator in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Coordinator role. Highlight your relevant experience, especially in admin tasks and client communication, to show us you’re the perfect fit!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, let your written application reflect your clear and confident communication style. Use straightforward language and keep it professional yet friendly.
Be Organised and Detail-Oriented: We love candidates who can demonstrate their organisational skills. Mention any tools or methods you use to stay on top of tasks, as this will show us you can handle the busy environment we thrive in.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at O A
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the responsibilities listed in the job description, such as managing calls and scheduling engineers. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a Service Coordinator, clear and confident communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it's handling client queries or liaising with team members. Practising these scenarios can help you articulate your experience during the interview.
✨Demonstrate Your Organisational Skills
Being organised and attentive to detail is crucial for this role. Think of specific instances where you've successfully managed multiple tasks or prioritised workloads. Sharing these experiences will show that you can thrive in a busy environment and handle the demands of the job.
✨Express Your Willingness to Learn
The company values candidates who are keen to learn and progress. Be prepared to discuss your career aspirations and how you see yourself growing within the role. Showing a proactive attitude towards personal development can set you apart from other candidates.
