At a Glance
- Tasks: Review customer journeys and ensure compliance while driving process improvements.
- Company: Leading automotive organisation in the financial services sector.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: 12-month contract with opportunities for professional growth.
- Why this job: Make a real impact on customer outcomes and enhance business performance.
- Qualifications: Experience in automotive financial services and strong analytical skills.
The predicted salary is between 30000 - 45000 £ per year.
An exciting opportunity has arisen for an experienced Compliance & Quality Assurance Analyst to join a leading organisation in Milton Keynes on a 12-month fixed‑term contract.
Our client is a highly regarded automotive organisation operating within the financial services sector.
They are committed to delivering excellent customer outcomes and maintaining the highest standards of compliance and governance.
They offer a collaborative working environment where employees are encouraged to develop their skills and contribute to continuous improvement across the business.
Responsibilities
- Review customer journeys to ensure fair and compliant outcomes.
- Identify risks, trends and opportunities for continuous improvement.
- Deliver insightful reports with clear recommendations.
- Support the business in meeting FCA and Consumer Duty standards.
- Collaborate with stakeholders to drive positive customer outcomes.
- Influence process improvements that enhance customer experience.
- Play a key role in maintaining quality, compliance and operational excellence.
Qualifications
- Previous experience within the automotive financial services industry is essential.
- Knowledge of FCA regulations, Vulnerable Customers and Consumer Duty.
- Experience conducting quality assurance, compliance monitoring, outcome testing or file reviews.
- Strong understanding of customer journeys within motor finance.
- Excellent analytical skills with strong attention to detail.
- Experience producing detailed reports and communicating findings to stakeholders.
- Ability to identify trends, risks and opportunities for process improvement.
- Strong written and verbal communication skills.
Benefits
- Competitive salary of £30,000 - £45,000 DOE.
- 12‑month fixed‑term contract with an established organisation.
- Monday to Friday working pattern (hybrid after training).
- Supportive and collaborative team environment.
- Opportunity to work within a highly regulated financial services business.
- Exposure to a wide range of customer journeys and business processes.
- Opportunity to make a genuine impact on customer outcomes and business performance.
- #J-18808-Ljbffr
Compliance & Quality Assurance Analyst in Leeds employer: O A
O A is an exceptional employer located in Weldon, UK, offering a vibrant work culture that fosters collaboration and innovation. Employees benefit from significant professional growth opportunities within a dynamic international environment, where they can engage with suppliers across 17 countries. The company values detail-oriented individuals and provides a supportive atmosphere that encourages career advancement and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance & Quality Assurance Analyst in Leeds
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like O A when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from O A!
We think you need these skills to ace Compliance & Quality Assurance Analyst in Leeds
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Compliance & Quality Assurance Analyst, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at O A. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at O A
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at O A.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit O A in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at O A.
