At a Glance
- Tasks: Lead a vibrant team in day-to-day venue operations and create unforgettable customer experiences.
- Company: Join the dynamic New Zealand Venue Co. family with a focus on innovation and growth.
- Benefits: Enjoy a competitive wage, full-time hours, and opportunities for career development.
- Other info: Flexible shifts available; be part of a culture that celebrates creativity and respect.
- Why this job: Kickstart your hospitality career in a supportive environment that values diversity and inclusion.
- Qualifications: 2+ years in customer service or hospitality, with a passion for teamwork and leadership.
The predicted salary is between 35 - 35 £ per hour.
Calling All Duty Managers!
The New Zealand Venue Co. family are looking for multiple talented and experienced Duty Managers to join our team and work across at our renowned Wellington venues.
Our company’s rapid growth will provide you with multiple avenues to develop your career to its full potential!
The successful candidate will possess a friendly personality, good communication skills, ability to thrive under pressure and strong multi-tasking skills.
This role will entail assisting in the day-to-day operations of the venue, working collaboratively with the venue manager, and providing support to the staff and management team.
- What we’re looking for
- Passionate commitment to a successful career in the hospitality industry
- Projects a friendly, enthusiastic and positive attitude at all times
- Possesses superb presentation and customer service skills
- What we need from you
- A passion for the hospitality industry
- A friendly, enthusiastic, can-do attitude
- Capacity to work in a team environment while leading from the front
- Exceptional customer service and presentation skills
- Minimum 2 years' experience in customer service, hospitality or events
- Flexible availability to work rostered shifts as our venues operate Monday to Sunday
What will your job duties include?
- Collaborative work with the Venue Management team to generate ideas for effective marketing campaigns
- Ensuring events, promotions, activations and marketing initiatives promote a positive customer experience
- Fostering positive customer relationships to drive sales and actively seek and follow through with function and marketing opportunities
- Managing team members on shift and providing effective feedback
- Manage and address all issues quickly, effectively and in line with company processes
- Lead the team by example and promote a culture of respect and inclusivity
- Ensure compliance with OH&S legislation, policies and procedures
- Basic financials including cash up, labour control, EOD and EOW reporting
- Assist in the recruitment and training of new team members
Why Choose us?
- The opportunity to start a career with New Zealand Venue Co. in one of our amazing venues.
- The chance to work for a dynamic company where we welcome and encourage innovation.
- Security of a fulltime, permanent position (minimum 30 hours per week)
- A competitive wage and rewards for hard work and success
- Remuneration at a rate of between $25 and $35 per hour
Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation.
We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.
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Duty Manager - Wellington employer: NZ Venue Co LTD
Join the New Zealand Venue Co. family as a Duty Manager in Wellington, where your career can flourish in a vibrant and supportive environment. We pride ourselves on fostering a culture of diversity, equity, and inclusion, offering competitive wages and opportunities for professional growth within our dynamic venues. With a commitment to innovation and teamwork, you'll be part of a passionate community dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Wellington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like NZ Venue Co LTD. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to NZ Venue Co LTD
Don't be shy about reaching out to NZ Venue Co LTD directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager - Wellington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about NZ Venue Co LTD and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at NZ Venue Co LTD
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
