At a Glance
- Tasks: Keep our hotel sparkling clean and create memorable moments for guests.
- Company: Join the vibrant NYX Hotels team, part of Leonardo Hotels.
- Benefits: Enjoy flexible hours, special hotel rates, and ongoing training.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Be at the heart of hospitality and make a real impact on guest experiences.
- Qualifications: No prior experience needed, just a passion for cleanliness and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio.
The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.
Here are some of the key responsibilities for a Room Attendant:
- Dusting, polishing, vacuuming
- Refreshing of all towels and linen as required
- Stripping and making beds
- Cleaning bathrooms
- Reporting any maintenance issues and safety hazards
- Working as part of a vibrant team to exceed our guests’ expectations.
Some of the perks our housekeeper could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
At NYX Hotels, we look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
housekeeper-1 employer: NYX Hotel Edinburgh
At NYX Hotels, we pride ourselves on being an excellent employer by fostering a vibrant and inclusive work culture where every team member is valued and respected. Our commitment to employee growth is evident through ongoing training programmes and clear paths for progression, ensuring that our City Lovers thrive in their roles. With unique perks like special rates on hotel rooms, a company-wide recognition scheme, and a focus on wellbeing, joining our team means becoming part of a supportive community dedicated to creating memorable experiences for both guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land housekeeper-1
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out NYX Hotels online and see what makes them unique. This way, you can show off your knowledge and passion for their laidback luxury style.
✨Tip Number 2
Practice your people skills! As a Room Attendant, you'll be interacting with guests and team members all day. Think of some scenarios where you can demonstrate your ability to create memorable moments and keep things running smoothly.
✨Tip Number 3
Dress to impress! Even if it’s a casual setting, looking smart shows you care about the role. Plus, it sets a positive tone for your interview and reflects the high standards NYX Hotels uphold.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks that come with being part of the NYX team!
We think you need these skills to ace housekeeper-1
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our vibrant NYX team.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience in housekeeping and how it aligns with our mission to create memorable moments for guests. This shows us that you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what matters. Use bullet points if needed to make it easy for us to read through your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at NYX Hotel Edinburgh
✨Know the Company Culture
Before your interview, take some time to understand NYX Hotels' laidback luxury vibe and what it means to be a 'City Lover'. Familiarise yourself with their mission and values, as this will help you demonstrate how you align with their culture during the interview.
✨Showcase Your Team Spirit
As a Room Attendant, teamwork is key. Be ready to share examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work well within a vibrant team will show that you're a great fit for their dynamic environment.
✨Prepare for Practical Questions
Expect questions about specific housekeeping tasks, like dusting, polishing, and cleaning bathrooms. Brush up on your knowledge of best practices in these areas, and be prepared to discuss how you ensure high standards of cleanliness and guest satisfaction.
✨Emphasise Your Attention to Detail
In the hospitality industry, attention to detail is crucial. During the interview, mention instances where your keen eye for detail made a difference in your work. This will reassure them that you can maintain the high standards expected at NYX Hotels.
