At a Glance
- Tasks: Lead maintenance operations and ensure guest satisfaction across two vibrant hotel properties.
- Company: Join the dynamic Leonardo Hotels community with a focus on teamwork and guest experience.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Other info: Embrace a diverse workplace with clear paths for career progression and ongoing training.
- Why this job: Make a real impact in hospitality while developing your skills in a supportive environment.
- Qualifications: Experience in hospitality maintenance and strong knowledge of plumbing and electrical systems.
The predicted salary is between 30000 - 40000 £ per year.
The Cluster Maintenance Manager will direct the strategic initiatives and objectives of the Maintenance department, as well as managing day to day operations through the engagement of the team within two adjacent properties: Leonardo Royal Hotel Edinburgh and NYX Hotel Edinburgh (opening soon). All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Cluster Maintenance Manager and a Head of Department, you'll be keeping your department running like clockwork and leading your team to ensure all guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll be motivating your colleagues to support the overall success of your department and the hotel, and maximising guest satisfaction at all times.
If you're our ideal Cluster Maintenance Manager across two adjacent properties Leonardo Royal Hotel Edinburgh and NYX Hotel Edinburgh (opening soon) you will:
- Have previous experience working in a similar role within the Hospitality industry
- Be hands-on and prepared to get out and about in the hotel, working on fixes and improvements alongside your team
- Have exceptional knowledge of plumbing and electrical systems that you can share with your team
- Understand the finances of the hotel and have basic knowledge of budgeting and reporting
- Be up for a challenge because no two days are the same working in Maintenance!
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Cluster Maintenance Manager in Bonnyrigg employer: NYX Hotel Edinburgh
At Leonardo Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises respect, collaboration, and personal growth. As a Cluster Maintenance Manager, you'll enjoy unique benefits such as special room rates across our hotels, a recognition scheme, and ongoing training programmes designed to help you thrive in your career. Join us in Edinburgh, where every team member is valued and empowered to create memorable experiences for our guests while enjoying a supportive and dynamic work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Maintenance Manager in Bonnyrigg
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Cluster Maintenance Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, visit the hotels you're interested in and chat with the maintenance teams. Show your enthusiasm and willingness to dive into the day-to-day operations. This will not only give you insights but also make you memorable to potential employers.
✨Tip Number 3
Be ready to showcase your skills! Prepare to discuss your experience with plumbing and electrical systems in detail during interviews. Bring examples of how you've tackled challenges in previous roles to demonstrate your problem-solving abilities.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining the Leonardo Hotels community. Plus, it shows you're proactive and keen to be part of our team!
We think you need these skills to ace Cluster Maintenance Manager in Bonnyrigg
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! We want to see how your experience aligns with our mission to create memorable moments for guests. Share specific examples that highlight your hands-on approach and teamwork.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Cluster Maintenance Manager role. Highlight your relevant experience in maintenance and any leadership roles you've held. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We love a well-structured CV that’s easy to read. Use bullet points where possible and make sure to include all the key information about your experience and qualifications without rambling on.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Leonardo Hotels community!
How to prepare for a job interview at NYX Hotel Edinburgh
✨Know Your Stuff
Make sure you brush up on your knowledge of plumbing and electrical systems. Be ready to discuss specific examples from your past experience where you've tackled maintenance issues head-on. This will show that you're not just a manager but also someone who can get their hands dirty when needed.
✨Show Your Leadership Skills
Prepare to talk about how you've motivated teams in the past. Think of examples where you've led by example, especially in high-pressure situations. Highlight your ability to create a positive work environment that aligns with the hotel's values and mission.
✨Understand the Financials
Familiarise yourself with basic budgeting and reporting concepts relevant to hotel maintenance. Be prepared to discuss how you've managed budgets in previous roles and how you plan to ensure financial efficiency in this position.
✨Emphasise Guest Satisfaction
Since guest satisfaction is key, think of ways you've improved guest experiences through maintenance initiatives. Share stories that demonstrate your commitment to creating memorable moments for guests and how you plan to uphold these standards in your new role.
