College Aide

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings to purchasing over $1 billion annually in goods and services for more than 80 City agencies, what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our Commitment To Equity, Effectiveness And Sustainability Guides Our Work Providing City Agencies With The Critical Resources And Support Needed To Succeed, Including:

• Recruiting, hiring, and training City employees.
• Managing 55 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you’re not just working for one agency, but in service of them all. It’s an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come.

The New York City Department of Citywide Administrative Services (DCAS) seeks to hire three Part-Time Sales Associates at CityStore, the Official Store of New York City. CityStore’s mission is to facilitate a retail space that blends what is uniquely New York including City history, City Culture, City agencies, City Government publications -to borough spirited creations- for our civil servants, NY residents, and world travelers alike. CityStore has two physical locations (Manhattan Municipal Building, One Centre Street, North Plaza and the Marriage Bureau at the Office of the City Clerk, 141 Worth Street) and an on-line store (NYC.gov/citystore).

Responsibilities:

• College Aides must be matriculated in current school semester.
• Capable of offering friendly and professional customer service to international visitors and local patrons.
• An understanding of CityStore’s mission and DCAS’ services.
• Readily participates in teamwork to ensure optimum productivity and customer service satisfaction.
• Ability to retain knowledge of existing merchandise and able to adroitly address customer requests.
• Register proficiency on POS systems and accuracy for cash tallying is required.
• Upholding store’s cleanliness, stock level standards, and product schemes.
• Tactfully transporting units and store supplies to assigned store location.
• Continual punctuality during work hours.
• Schedule flexibilities are obligatory during semester calendar breaks and national holidays.
• This position requires continuous mobility such as standing, reaching, and lifting throughout shifts.
• Groomed appearance and enthusiasm for New York City is a must.

Minimum Qualifications:

• For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
• For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
• For Assignment Level III (Information Technology Fellow): Matriculation at an accredited college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study.

Special Note: Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Preferred Skills:

• Interpersonal and organizational skills.
• Previous retail background or related work experience of customer service.

Residency: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.