At a Glance
- Tasks: You'll provide top-notch customer service and manage orders for our business clients.
- Company: Join an award-winning company that values growth and development.
- Benefits: Enjoy a competitive salary and a supportive work environment, Monday to Friday.
- Why this job: This role offers a chance to build relationships and develop your sales skills in a dynamic setting.
- Qualifications: We're looking for someone with sales experience and a passion for learning and growth.
- Other info: Apply now or reach out to Simon Kean for more details!
Sales & Customer Service Coordinator Job type: Permanent Salary: up to £32,000 Hours: Monday-Friday, full-time Location: Carlisle, Cumbria NXT is proud to be working in partnership with an award-winning business as we recruit for a Sales & Customer Service Coordinator. You will be responsible for providing exceptional business-to-business customer service. We are looking for an experienced sales professional with a proven track record who is eager to learn and develop their career. Key duties will include: * Delivering an efficient and professional service by processing orders and new enquiries * Nurturing robust relationships with existing partners * Reaching out to both new and current clients and creating new opportunities * Examining past orders to strategise and predict customer requirements * Take care in maintaining a record of interactions and orders on a Customer Relationship Management (CRM) system. * Supporting the Customer Service Team with the execution of upselling Skills and Experience: * A history of achieving performance targets * Strong commercial acumen and business mindset * Proficiency in developing effective trading strategies aligned with overarching business goals * Adaptability to thrive in a dynamic, fast-paced environment * Exceptional written and verbal communication capabilities * A hunger to develop, learn and progress your career Apply today, or for more information, please call Simon Kean. NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this position, you accept the Terms and Conditions, Privacy Policy, and Disclaimers, which can be found on the NXT Recruitment website
Sales & Customer Service Coordinator employer: NXT Recruitment
Contact Detail:
NXT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Service Coordinator
✨Tip Number 1
Make sure to research the company thoroughly. Understand their products, services, and customer base. This knowledge will help you tailor your conversations during the interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare specific examples from your past experiences that showcase your ability to meet performance targets and build strong relationships with clients. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 3
Familiarize yourself with CRM systems if you haven't already. Being able to discuss how you've used such tools in previous roles can set you apart and show that you're ready to hit the ground running.
✨Tip Number 4
Demonstrate your adaptability by discussing times when you've thrived in fast-paced environments. Highlight your ability to learn quickly and adjust to new challenges, as this is crucial for the role.
We think you need these skills to ace Sales & Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and customer service. Use specific examples that demonstrate your ability to meet performance targets and develop effective trading strategies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention your eagerness to learn and develop your career, and how your skills align with the key duties of the role.
Highlight Relevant Skills: In your application, emphasize your strong commercial acumen, adaptability, and exceptional communication skills. These are crucial for thriving in a fast-paced environment like the one described in the job listing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at NXT Recruitment
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles and how you achieved performance targets. Highlight specific examples where you successfully nurtured client relationships or created new opportunities.
✨Demonstrate Your Customer Service Skills
Since the role emphasizes exceptional customer service, think of instances where you went above and beyond for a client. Share stories that illustrate your ability to handle inquiries and resolve issues effectively.
✨Familiarize Yourself with CRM Systems
Understanding how to maintain records in a Customer Relationship Management system is crucial. If you have experience with specific CRM tools, mention them, and be ready to discuss how you used them to enhance customer interactions.
✨Express Your Desire to Learn and Grow
The company values candidates who are eager to develop their careers. Be honest about your career aspirations and how this position aligns with your goals. Show enthusiasm for learning new skills and adapting to a fast-paced environment.