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- Tasks: Manage bookings and enquiries while delivering a welcoming experience to guests.
- Company: Join a growing, destination-led business in beautiful Cumbria.
- Benefits: Earn up to £30,000, enjoy employee discounts, and a casual dress code.
- Why this job: Be the first point of contact and make a real impact on customer experiences.
- Qualifications: Friendly communicator with strong organisational skills; previous experience is a plus.
- Other info: Flexible hours with opportunities for career growth in a supportive team.
The predicted salary is between 24000 - 30000 £ per year.
Location: Penrith
Contract: Permanent, Full-time
Salary: up to £30,000 per annum, dependent on experience
NXT Recruitment is working exclusively with a growing, destination-led business in Cumbria to recruit a Sales & Bookings Associate. This is a varied and engaging role where you will act as the first point of contact for guests and clients, guiding enquiries through to confirmed bookings while delivering a professional, welcoming experience.
This opportunity would suit someone polished, proactive, and organised, who enjoys working with people and takes pride in delivering excellent service. You’ll work closely with senior team members while also managing your own workload across sales, bookings, and customer support.
The role:
- You will manage enquiries and bookings across accommodation, experiences, and corporate use, ensuring each interaction is handled with care, efficiency, and attention to detail.
- The role combines customer service, sales coordination, and administration, making it ideal for someone who enjoys variety and responsibility.
Key responsibilities:
- Respond to enquiries via phone, email, and online platforms
- Manage bookings from initial enquiry through to confirmation and follow up
- Build strong relationships with prospective guests and clients
- Prepare accurate quotes, proposals, and booking confirmations
- Maintain up-to-date records using CRM and booking systems
- Upsell additional services and experiences where appropriate
- Support viewings, visits, and sales activity as required
- Produce regular reports and maintain accurate sales data
- Work closely with internal teams to ensure a smooth customer journey
- Provide general administrative support to management and the wider team
About you:
- Friendly, professional, and confident communicator
- Highly organised with strong attention to detail
- Comfortable managing multiple enquiries and priorities
- Able to work independently as well as part of a team
- Previous experience in customer service, bookings, hospitality, or sales is beneficial but not essential
- Confident using IT systems, including booking platforms and standard office software
- Flexible to support busier periods, including occasional weekend work
What’s on offer:
- Permanent, full-time position
- Company pension scheme
- On-site parking
- Employee discounts
- Casual dress environment
- Opportunity to develop a long-term career within a growing and evolving business
If you enjoy working with people, staying organised, and being part of a customer-focused team, we’d love to hear from you. Apply today or contact NXT Recruitment for more information.
Sales & Bookings Associate employer: NXT Recruitment
Contact Detail:
NXT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Bookings Associate
✨Tip Number 1
Get to know the company! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for their business.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Sales & Bookings Associate role. Keep it friendly and professional, just like the vibe they’re looking for.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re serious about joining their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows you appreciate the opportunity.
We think you need these skills to ace Sales & Bookings Associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, this role is all about connecting with people!
Tailor Your Application: Make sure to customise your application for the Sales & Bookings Associate role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring value to our team!
Be Detail-Oriented: Attention to detail is key in this role, so ensure your application is free from typos and errors. We appreciate a polished submission that reflects your organisational skills and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NXT Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales & Bookings Associate, you'll be interacting with guests and clients regularly. Prepare examples from your past experiences where you've successfully managed customer interactions or resolved issues. Highlighting your communication skills will demonstrate that you can deliver the excellent service they’re looking for.
✨Be Ready to Discuss Organisation
This role requires strong organisational skills. Think of specific instances where you've juggled multiple tasks or managed your time effectively. Be prepared to discuss how you prioritise your workload and ensure that nothing falls through the cracks.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or growth opportunities. This shows that you're engaged and thinking about your future within the company.
