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- Tasks: Be the friendly face of our company, welcoming clients and managing communications.
- Company: Join an innovative team in the dynamic financial services industry.
- Benefits: Enjoy a competitive salary and the chance to grow your skills in a supportive environment.
- Why this job: This role offers a vibrant workplace culture and the opportunity to make a real impact.
- Qualifications: Strong communication, customer service, and organizational skills are essential.
- Other info: Full-time position with a salary range of £24,000 - £25,000 based on experience.
Receptionist Location: Carlisle Salary: £24,000 – £25,000 (experience dependent) Hours: Full-Time We have an exciting opportunity for someone with excellent communication and organisational skills to join an innovative and dynamic organisation within the financial services industry. The Role: As a Receptionist, you will act as a key point of contact and be responsible for being the first point of contact for clients and staff on a day-to-day basis. NXT are looking for someone who is personable and confident in their communication skills to join the growing team. Responsibilities: * Greet and welcome clients, visitors, and vendors in a professional and courteous manner, ensuring they feel welcomed and well cared for, offering refreshments, and assisting with any special needs (e.g., mobility challenges), ensuring they are supported appropriately. * Direct clients and visitors to the appropriate financial adviser or department, providing clear instructions and assistance when needed. * Answer all incoming calls in a polite, professional manner, and promptly route calls to the appropriate department or individual, taking detailed messages and ensuring that inquiries are passed on to the relevant team members. * Monitoring the emails and responding to them in a timely manner or forwarding them onto the relevant people. * Maintain an up-to-date appointment calendar as well as the meeting room bookings, ensuring no overlaps or scheduling conflicts. * Send reminders to clients and staff about upcoming appointments, adjusting schedules as needed. * Maintain a clean reception desk at all times, keeping it stocked with all essentials as well as taking post and signing for deliveries. Skills: * Strong verbal and written communication skills * Customer service skills * Organisational skills * Attention to detail * Technical proficiency * Problem-solving skills * Health and safety awareness To apply today or for more information, please call Sarah on (phone number removed) NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this position, you accept the Terms and Conditions, Privacy Policy, and Disclaimers, which can be found on the NXT Recruitment website
Receptionist employer: NXT Recruitment
Contact Detail:
NXT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your excellent communication skills during any interactions you have with the company. Whether it's through a phone call or an email, being personable and confident will help you stand out.
✨Tip Number 2
Familiarize yourself with the financial services industry. Understanding the basics of how it operates can give you an edge in conversations and show your genuine interest in the role.
✨Tip Number 3
Demonstrate your organizational skills by preparing a mock appointment calendar or scheduling system. This will not only show your attention to detail but also your proactive approach to managing tasks.
✨Tip Number 4
Be ready to discuss how you handle customer service challenges. Think of specific examples where you've successfully resolved issues, as this will highlight your problem-solving skills and customer care abilities.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and organisational skills, as these are crucial for the Receptionist role. Include any relevant experience in customer service or administrative positions.
Craft a Strong Cover Letter: Write a cover letter that showcases your personable nature and confidence in communication. Mention specific examples of how you've successfully greeted clients or managed appointments in previous roles.
Highlight Relevant Skills: In your application, emphasize your attention to detail, problem-solving abilities, and technical proficiency. These skills are essential for managing emails, calls, and appointment calendars effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no errors. A polished application reflects your attention to detail and professionalism, which is vital for a Receptionist.
How to prepare for a job interview at NXT Recruitment
✨Showcase Your Communication Skills
As a Receptionist, strong verbal and written communication skills are essential. During the interview, make sure to articulate your thoughts clearly and confidently. Practice common interview questions and prepare examples that demonstrate your ability to communicate effectively with clients and colleagues.
✨Demonstrate Your Organisational Skills
Highlight your organisational abilities by discussing how you manage multiple tasks and priorities. You might want to share specific examples of how you've successfully handled scheduling conflicts or maintained an appointment calendar in previous roles.
✨Emphasize Customer Service Experience
Since the role involves direct interaction with clients, it's important to convey your customer service experience. Share stories that illustrate your ability to handle difficult situations with grace and ensure that clients feel welcomed and valued.
✨Prepare for Technical Questions
Given the technical proficiency required for this position, be ready to discuss any relevant software or tools you have used in past roles. Familiarize yourself with common office software and be prepared to explain how you use these tools to enhance your efficiency and effectiveness.
