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- Tasks: Manage daily operations, support team development, and drive efficiency in a growing business.
- Company: Ambitious company in Carlisle with a focus on growth and employee development.
- Benefits: Competitive salary, pension contribution, profit-share scheme, and generous holiday allowance.
- Why this job: Join a forward-thinking team and make a real impact in a dynamic environment.
- Qualifications: Experience in operations management and strong people skills are essential.
- Other info: Great career progression opportunities in a supportive and collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
Location: Carlisle
Hours: Monday to Friday 8:45am - 5:00pm
Salary: Dependent on experience
Contract: Permanent
We are recruiting for an Operations Manager to join a growing and ambitious business based in Carlisle. Reporting to the Managing Director GRC and CEO, this role is pivotal in ensuring the smooth running of the office, supporting people management and driving operational efficiency. This is a permanent role offering long-term career development and the chance to contribute to a business experiencing consistent year-on-year growth.
Key responsibilities
- Operations & Office Management
- Oversee the day-to-day running of the Carlisle office including facilities procurement and general administration
- Implement and maintain office policies, procedures and systems
- Support onboarding, recruitment and induction of new staff
- Ensure company policies, standards and processes are upheld across the business
- Monitor operational metrics, budgets and costs to support business performance
- Coordinate projects, workflow and resource allocation across departments
- Be proactive in identifying opportunities for operational improvements
- People Management
- Conduct team reviews, appraisals and one-to-one meetings to support professional development
- Assist Heads of Departments with recruitment campaigns including applicant screening and interview coordination
- Manage annual leave requests, bonuses and staff records
- Perform right-to-work ID and DBS checks for new employees
- Conduct exit interviews and ensure feedback is captured to improve processes
- Foster a positive and collaborative team culture aligned with company values
- Provide guidance and support on HR matters ensuring compliance with policies and best practice
- Leadership & Communication
- Stand and present to groups of staff as required
- Communicate effectively with senior management and colleagues providing updates and recommendations
- Be open to new ideas contributing proactively to company initiatives
- Support senior leadership in delivering strategic objectives while following company line
About you
- Proven experience in operations and office management (industry background not essential)
- Strong people management skills and commercial awareness
- Excellent organisational, planning and problem-solving abilities
- Confident presenting to groups and communicating at all levels
- Loyal, proactive and solution-focused with a willingness to contribute ideas
- Good understanding of HR processes (formal qualification not essential)
- Highly organised, flexible and able to manage multiple priorities in a fast-paced environment
Benefits
- 5% company pension contribution
- Profit-share scheme
- 3x death in service
- 28 days holiday plus bank holidays
- Opportunity for career progression within a growing business with a minimum 15% year-on-year turnover increase
This is a fantastic opportunity to join a loyal forward-thinking business that rewards commitment, supports career development and offers a varied and rewarding role at the heart of the company. Apply today or for more information contact Simon Kean.
Operations Manager in Carlisle employer: NXT Recruitment
Contact Detail:
NXT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their growth. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your presentation skills! As an Operations Manager, you'll need to communicate effectively with teams and senior management. Run through common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations and people management, and don’t forget to showcase any relevant achievements that align with our company values.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us. Mention specific examples of how you've driven operational efficiency or supported team development in your previous roles.
Showcase Your Communication Skills: As an Operations Manager, communication is key. In your application, demonstrate your ability to communicate effectively at all levels. Whether it's through your writing style or by sharing experiences where you’ve led presentations, let us see your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NXT Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent achievements. This will not only help you understand their culture but also allow you to tailor your answers to show how you can contribute to their ongoing success.
✨Prepare for Operational Scenarios
Given the role's focus on operational efficiency, think of specific examples from your past experience where you've successfully improved processes or managed teams. Be ready to discuss these scenarios in detail, highlighting your problem-solving skills and ability to drive results.
✨Showcase Your People Management Skills
As an Operations Manager, you'll be leading a team. Prepare to discuss your approach to people management, including how you conduct appraisals and support professional development. Share examples that demonstrate your ability to foster a positive team culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's future goals, challenges they face, or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
