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- Tasks: Support customers and manage orders in a dynamic sales environment.
- Company: Join a well-established and growing business in Carlisle.
- Benefits: Competitive salary, 25 days holiday, pension match, and career development opportunities.
- Why this job: Build relationships, develop sales skills, and make an impact in a supportive team.
- Qualifications: Strong communication skills and a customer-focused approach.
- Other info: Access to transport preferred; excellent long-term career progression.
The predicted salary is between 28800 - 43200 £ per year.
Location: Carlisle (on-site)
Hours: Full Time
Contract: Permanent
Salary: Competitive, DOE
We are recruiting an Internal Sales Advisor to join a well-established and growing business in Carlisle. This is an excellent opportunity for someone confident, customer-focused, and organised, who enjoys building relationships and delivering a high-quality service in a busy, professional sales environment. Working as part of an experienced sales office team, you will support customers, external sales colleagues, and the wider business with order management, enquiries, and day-to-day administration. This role is ideal for someone looking to develop their sales skills, expand product knowledge, and progress within a supportive and ambitious team.
Why apply for this Internal Sales Advisor role?
- Join a friendly, collaborative, and supportive sales team
- Work with key accounts, export activity, and intercompany orders
- Develop your product knowledge and sales expertise
- Excellent benefits package and long-term career progression opportunities
Key responsibilities:
- Handle incoming calls professionally and respond promptly to customer enquiries
- Build and maintain strong working relationships with customers and the external sales team
- Accurately input and process customer orders, including verbal orders
- Maximise sales opportunities through upselling and cross-selling where appropriate
- Liaise closely with the external sales team regarding queries, special orders, and customer expectations
- Refer export and intercompany queries to the relevant internal sales or senior managers
- Use internal systems to process orders, update delivery instructions, and maintain accurate records
- Work with warehouse and operations teams to track orders, manage changes, and resolve issues
- Assist with technical, delivery, or miscellaneous queries within your area of responsibility
- Develop and maintain strong product knowledge, identifying areas for further training
- Proactively contact customers to secure orders or share information about products and promotions
- Build positive relationships with colleagues, customers, and visitors
About you:
- Strong communication skills and a professional telephone manner
- Friendly, customer-focused, and solution-oriented approach
- Highly organised with excellent attention to detail
- Confident using Microsoft Word, Excel, and Outlook
- Able to manage your own workload effectively
- Access to your own transport is ideal due to location
Benefits:
- Competitive salary
- 25 days holiday plus bank holidays, with holiday purchase scheme
- Pension match up to 7%
- Life assurance at four times salary
- Enhanced family-friendly leave
- Employee Assistance Programme
- Cycle to Work scheme
- Free eye tests
- Volunteering and team-building days
Career development: This role offers opportunities to build in-depth knowledge, gain industry-recognised qualifications, and develop skills in specifications, export sales, and key account management. If you are customer-focused, organised, and enjoy working in a fast-paced, collaborative office environment, we would love to hear from you. Apply today or contact Simon Kean at NXT Recruitment on 01228 812585 for more information.
Internal Sales Advisor in Carlisle employer: NXT Recruitment
Contact Detail:
NXT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Advisor in Carlisle
✨Tip Number 1
Get to know the company before your interview! Research their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and eager to learn more about the role and the team. Think about what you want to know regarding their sales processes or team dynamics.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s also a chance to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Internal Sales Advisor in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Sales Advisor role. Highlight your customer service experience and any sales achievements to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for our friendly and collaborative team. Don’t forget to mention your passion for building relationships!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and professional. Use a friendly tone, just like you would when speaking to a customer on the phone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at NXT Recruitment
✨Know Your Product
Before the interview, make sure you research the products and services offered by the company. Being able to discuss specific products and how they meet customer needs will show your enthusiasm and readiness for the role.
✨Practice Your Communication Skills
Since strong communication is key for an Internal Sales Advisor, practice answering common interview questions out loud. Focus on being clear and concise, and don’t forget to showcase your friendly and solution-oriented approach.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational abilities. Discuss how you manage your workload effectively, especially in a busy environment, as this will resonate well with the interviewers.
✨Build Rapport
During the interview, aim to build a connection with your interviewer. Use their name, maintain eye contact, and engage in a friendly manner. This will reflect your ability to build relationships, which is crucial for the role.
