At a Glance
- Tasks: Coordinate projects, manage client communication, and support sales processes.
- Company: Join a growing consultancy delivering technical inspection and compliance services.
- Benefits: Enjoy 25 days holiday, early finishes on Fridays, and professional development support.
- Other info: Clear progression pathway into senior roles with a supportive team culture.
- Why this job: Be the central hub of operations and make a real impact in a dynamic environment.
- Qualifications: Experience in project coordination and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Location: Carlisle
Salary: £30,000 – £40,000 (dependent on experience)
Type: Full Time, Permanent
Hours: 39 hours per week (8:30am – 5:00pm Monday to Thursday, 8:30am – 4:00pm Friday)
About the role
We are recruiting for a highly organised and proactive Client & Operations Coordinator to join a growing and specialist consultancy. The business delivers technical inspection and compliance-led services across a range of sectors, supporting clients with structured reporting and ongoing asset management. This is a central role within the business, responsible for coordinating projects, managing client communication and supporting the progression of enquiries through to quotation, delivery and reporting. This position also combines elements of sales coordination, process improvement and client relationship management, working closely with senior leadership to support continued growth.
Key responsibilities
- Operations and project coordination
- Coordinate project schedules with operational teams
- Arrange site access and manage logistics
- Ensure teams are prepared for site activity
- Track progress of inspections and reporting
- Manage multiple projects, ensuring timelines and client expectations are met
- Client communication
- Act as first point of contact for enquiries
- Respond to client queries in a timely and professional manner
- Provide updates on project progress
- Maintain strong client relationships throughout the lifecycle of each project
- Quotations and fee proposals
- Prepare quotations and fee proposals
- Support tender submissions
- Track and follow up on proposals
- Support conversion of enquiries into confirmed work and longer-term agreements
- Sales pipeline and CRM support
- Log enquiries within the CRM system
- Maintain accurate pipeline records
- Schedule and manage follow-ups
- Project setup and systems
- Set up projects within internal management systems
- Upload drawings and relevant documentation
- Maintain accurate and up-to-date project records
- Reporting and administration
- Prepare reports for issue
- Maintain document control and version accuracy
About you
- Highly organised and proactive
- Confident communicator
- Able to manage multiple projects simultaneously
- Comfortable working in a fast-paced environment
- Strong document management skills with a high level of accuracy
Experience
- Essential
- Experience in a coordination or project support role
- Strong communication skills
- Proficient in Microsoft 365
- Desirable
- Experience within a construction or consultancy environment
- Understanding of technical drawings or compliance-based work
- Experience preparing quotations
- Awareness of health and safety requirements within operational environments
Benefits
- 25 days holiday plus bank holidays
- Birthday day off
- Pension scheme
- Professional development support
- Clear progression pathway into senior roles
- Early finish on Fridays
- Free onsite parking
- Access to Employee Assistance Programme
- Access to employee discounts platform
If this sounds like the right opportunity for you, apply today or contact NXT Recruitment for more information.
Client & Operations Coordinator in Carlisle employer: NXT Recruitment
Join a dynamic and supportive team as a Client & Operations Coordinator in Carlisle, where your organisational skills will be valued in a growing consultancy that prioritises employee development and work-life balance. Enjoy a competitive salary, generous holiday allowance, and unique perks like an early finish on Fridays and a birthday day off, all while contributing to meaningful projects that enhance client relationships and operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Client & Operations Coordinator in Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills in project coordination and client communication.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Client & Operations Coordinator in Carlisle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client & Operations Coordinator role. Highlight your experience in project coordination and client communication, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your organisational skills and proactive approach. We love seeing genuine enthusiasm for the role!
Showcase Your Communication Skills:As a Client & Operations Coordinator, strong communication is essential. In your application, make sure to showcase examples where you've effectively managed client relationships or handled enquiries. We appreciate clear and professional communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at NXT Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Client & Operations Coordinator role. Familiarise yourself with the key responsibilities like project coordination and client communication. This will help you demonstrate how your skills align with what the company is looking for.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss specific examples from your past experiences where you successfully managed multiple projects or coordinated logistics. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in this role. Be ready to explain how you would handle client queries or manage expectations. This shows that you’re proactive and can think on your feet, which is crucial for maintaining strong client relationships.
✨Familiarise Yourself with Microsoft 365
As proficiency in Microsoft 365 is essential, brush up on your skills with tools like Excel and Word. You might be asked to demonstrate your ability to prepare reports or manage documentation, so being comfortable with these applications will give you an edge.
