Sales & Bookings Associate

Location: Office based, Cumbria
Contract: Permanent, Full-time
Salary: up to £30,000 per annum, dependent on experience

NXT Recruitment is supporting a growing, customer-focused business in Cumbria to recruit a Sales & Bookings Associate. This is a varied role where you’ll be the first point of contact for guests and clients, managing enquiries and bookings while helping deliver a high-quality customer experience.

This opportunity would suit someone organised, personable, and confident communicating with a wide range of people. You’ll work closely with colleagues across the business while managing your own workload day to day.

Key responsibilities

• Respond to enquiries via phone, email, and online platforms
• Manage bookings from initial enquiry through to confirmation
• Build positive relationships with guests and clients
• Prepare quotes, confirmations, and booking details accurately
• Maintain up-to-date records using booking and CRM systems
• Support sales activity including viewings and follow ups
• Upsell additional services and experiences where appropriate
• Provide general administrative support to the team

About you

• Friendly and professional with strong communication skills
• Highly organised with good attention to detail
• Comfortable working independently and as part of a team
• Previous experience in customer service, sales, hospitality, or bookings is beneficial but not essential
• Confident using IT systems and software

What’s on offer

• Salary up to £30,000 per annum
• Permanent, full-time role
• Pension scheme and employee benefits
• Supportive team environment
• Opportunity to develop within a growing business

If you enjoy working with people, staying organised, and being part of a busy, customer focused environment, we’d love to hear from you.

Apply today or contact NXT Recruitment for more information.

NXT Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this role, you agree to our terms, conditions, and privacy policy, which can be found on our website.