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- Tasks: Manage high-value client accounts and ensure top-notch service delivery.
- Company: Fast-growing e-commerce fulfilment provider with a dynamic team.
- Benefits: Competitive salary, flexible working hours, and growth opportunities.
- Why this job: Be the go-to person for leading e-commerce brands and drive their success.
- Qualifications: Experience in account management and strong stakeholder skills required.
- Other info: Fast-paced environment perfect for multitaskers looking to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a fast growing e-commerce fulfilment provider, is looking for a Client Account Manager to join their growing team. In this role you will be accountable for the day-to-day performance, retention, and growth of a portfolio of high-value clients. This role sits at the intersection of operations, commercial management, and relationship ownership.
You will act as the primary point of contact for industry-leading e-commerce brands, ensuring service delivery meets agreed SLAs while proactively identifying opportunities to improve efficiency, cost control, and customer experience. This is a fast-paced, high-ownership role suited to someone comfortable juggling multiple clients, priorities, and stakeholders in a 3PL or logistics environment.
Experience required:
- Proven experience in account management or customer operations within a Third Party Logistics, Fulfilment or Warehouse environment.
- Experience working with e-commerce brands.
- Strong stakeholder management skills.
Client Account Manager in Coventry employer: NXS Tech Ltd
Contact Detail:
NXS Tech Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce and logistics sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in account management. This will help you stand out when you’re chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like our client, and express your interest in working with them. You never know what might come of it!
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills. Plus, it shows you’re serious about joining the team and helps us get to know you better.
We think you need these skills to ace Client Account Manager in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Account Manager. Highlight your experience in account management and working with e-commerce brands, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your skills align with our needs. Don't forget to mention your experience in logistics or 3PL environments!
Showcase Your Stakeholder Management Skills: In your application, give examples of how you've successfully managed multiple stakeholders in the past. This is key for us, as you'll be juggling various clients and priorities in this fast-paced role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NXS Tech Ltd
✨Know Your Clients
Before the interview, research the e-commerce brands that the company works with. Understanding their business models and challenges will help you demonstrate your knowledge and show how you can add value as a Client Account Manager.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully managed relationships with multiple stakeholders in previous roles. Highlight specific situations where you improved client satisfaction or resolved conflicts, as this will resonate well with the interviewers.
✨Demonstrate Operational Savvy
Be ready to discuss your experience in logistics or fulfilment environments. Share insights on how you've optimised processes or improved service delivery, as this aligns perfectly with the role's focus on efficiency and cost control.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and client management strategies. This not only shows your interest in the role but also gives you a chance to assess if the company culture and values align with yours.
