This role provides the opportunity to work directly with some of Europe's leading automotive customers, influence next-generation vehicle platforms and play a key role in NXP's automotive growth strategy while building long-term customer partnerships and future business opportunities. As a Customer Program Manager within the Automotive Processing & Systems organisation, you will drive strategic customer engagements across leading European OEMs and Tier 1 suppliers. Automotive is a core growth business for NXP, enabling the transition to Software Defined Vehicles (SDV), zonal architectures, vehicle compute and next-generation automotive software platforms. This is a customer-facing role requiring strong programme leadership, technical credibility and the ability to coordinate global cross-functional teams to ensure successful customer adoption of NXP solutions.
Responsibilities
- Lead strategic customer programmes across major European automotive customers, acting as the primary programme management interface between the customer and NXP.
- Drive successful customer adoption and deployment of NXP SDV, vehicle compute, networking and processor solutions from concept through production.
- Develop trusted relationships with customer engineering, programme, purchasing and management stakeholders.
- Coordinate global cross-functional teams including engineering, applications, product management, quality, sales and business line organisations to deliver customer commitments.
- Lead programme reviews, risk management, issue resolution and escalation activities to maintain customer satisfaction and programme execution.
- Drive closure of technical, quality and commercial issues through structured action plans and executive follow-up.
- Support portfolio and roadmap discussions with customers, ensuring alignment between customer requirements and NXP strategy.
- Manage high-priority customer escalations and ensure corrective actions are effectively implemented.
- Provide programme leadership for key design wins and strategic growth opportunities.
- Support regular customer visits, executive reviews and business planning activities.
Requirements
- Bachelor's or Master's degree in Engineering, Computer Science, Electronics, or a related technical discipline.
- Solid experience in automotive programme management, customer engineering, system engineering or product management.
- Experience working with automotive OEMs, Tier 1 suppliers, and semiconductor products.
- Proven ability to communicate complex technical topics to both engineering and management audiences.
- Excellent customer-facing, presentation, and communication skills.
- Strong stakeholder management and influencing capabilities across global organisations.
- Demonstrated ability to manage multiple complex programmes simultaneously.
- Experience driving issue resolution across cross-functional teams.
- Strong organisational, planning and risk management skills.
- Willingness to travel within Europe and internationally as required.
More information about NXP in the United Kingdom... #LI-c856 NXP Semiconductors N.V. (NASDAQ: NXPI) enables a smarter, safer, and more sustainable world through innovation. As the world leader in secure connectivity solutions for embedded applications, NXP is pushing boundaries in the automotive, industrial & IoT, mobile, and communication infrastructure markets. For more information, visit www.nxp.com Bright Minds. Bright Futures. We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we offer online and offline learning opportunities to help you develop some of your core and professional skills. Commitment At NXP. We recognize NXP is a powerful change agent as we continue to deliver innovative solutions that advance a more sustainable future. We remain steadfast in our commitment to sustainability and making measurable year-on-year progress. Also, we aim to create an inclusive work environment and we will not tolerate racism, discrimination or harassment of any kind. We have programs in place focused on diversity, inclusion and equality.
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Customer Program Manager, Europe (SDV & Vehicle Compute) in Glasgow employer: NXP Semiconductors
NXP Semiconductors is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the automotive sector. With a strong focus on employee growth, you will have access to cutting-edge projects and opportunities to engage with leading automotive OEMs, all while being part of a team that values your contributions and encourages professional development. Located in a vibrant tech hub, NXP provides a unique environment where your expertise in microcontroller solutions can truly make an impact.