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- Tasks: Lead a team to monitor and optimise telecom data communications systems.
- Company: Top telecom services provider in Manchester with a focus on innovation.
- Benefits: Competitive salary, flexible shifts, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in telecom operations.
- Qualifications: Experience in team management and strong analytical skills required.
- Other info: Fast-paced environment with a commitment to continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading telecom services provider in Manchester is seeking a Technical Operations Shift Lead to oversee and develop a team of TOC Analysts. The successful candidate will ensure optimal service and continuous monitoring of data communications systems, working closely with service providers and customers.
Essential qualifications include:
- Team management
- Strong analytical skills
- Flexible approach to shift work
The role demands excellent communication abilities and a commitment to continuous improvement.
Shift Lead, Technical Operations – 24/7 Monitoring in Manchester employer: NXGN
Contact Detail:
NXGN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead, Technical Operations – 24/7 Monitoring in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the telecom industry, especially those who work in technical operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills and team management strategies. Think of examples from your past experiences that showcase your ability to lead and improve processes.
✨Tip Number 3
Show off your communication skills during interviews! Practice explaining complex technical concepts in simple terms. This will demonstrate your ability to connect with both your team and customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shift Lead, Technical Operations – 24/7 Monitoring in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in team management and analytical skills. We want to see how you've led teams and tackled challenges in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Shift Lead role. Share specific examples of your past experiences that align with the job description.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. We appreciate well-structured writing that gets straight to the point while showcasing your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NXGN
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of data communications systems. Be ready to discuss your experience with monitoring tools and any relevant technologies. This will show that you’re not just a manager but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to develop and oversee a team of TOC Analysts effectively.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain complex technical issues to non-technical stakeholders, so being able to simplify your language will be a big plus.
✨Emphasise Continuous Improvement
Be prepared to discuss how you’ve implemented changes or improvements in previous roles. Highlight your commitment to continuous improvement and how you plan to bring that mindset to the Technical Operations team.
