At a Glance
- Tasks: Coordinate plant hires, manage bookings, and support depot operations in a fast-paced environment.
- Company: Join NXGEN Lifting, a growing company with a supportive team culture.
- Benefits: Competitive salary, employee discounts, free parking, and career development opportunities.
- Other info: Perfect for those from plant hire, transport, construction, or logistics backgrounds.
- Why this job: Make an impact by ensuring timely delivery of equipment and building strong customer relationships.
- Qualifications: 2 years of plant hire or customer service experience required.
The predicted salary is between 30000 - 40000 £ per year.
Due to continued growth, NXGEN Lifting are looking for a motivated and organised Hire Desk Controller to join our Warrington depot team. This is a fast-paced role supporting customers, coordinating multiple hires and helping keep depot operations running efficiently. You will be working closely with customers, lift personnel, transport planning and suppliers to ensure plant and equipment are delivered safely and on time.
Responsibilities:
- Taking hire enquiries and processing bookings
- Coordinating deliveries and collections
- Managing plant availability through a live hire system
- Supporting transport and depot operations
- Liaising with customers and suppliers
- Raising contracts and completing hire paperwork
- Handling incoming calls and emails
- Building strong customer relationships
- Providing quotes and chasing quotes
What We’re Looking For:
- Strong communication and organisation skills
- High level of customer service
- Ability to work under pressure in a busy environment
- Positive attitude and willingness to learn
- Plant hire experience is a must
What We Offer:
- Supportive team environment
- Training and development opportunities
- Opportunity to grow within the business
This role would suit someone from a plant hire, transport, construction, logistics or customer service background.
Experience Required:
Plant hire, customer service: 2 years (min)
Hiredesk Controller in Warrington employer: NXGEN Lifting
At NXGEN Lifting, we pride ourselves on being an excellent employer, offering a supportive team environment and ample career development opportunities for our Hire Desk Controllers. Located in Warrington, our fast-paced depot fosters a culture of collaboration and growth, ensuring that employees are equipped with the skills they need to thrive while enjoying additional perks such as employee discounts and team-building events.
StudySmarter Expert Advice🤫
We think this is how you could land Hiredesk Controller in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the plant hire and logistics sectors. You never know who might have a lead on that Hire Desk Controller role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research NXGEN Lifting, understand their operations, and think about how your skills in customer service and organisation can shine through. We want you to show them why you're the perfect fit!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Hiredesk Controller in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in plant hire and customer service. We want to see how your skills match the role of Hire Desk Controller, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at NXGEN Lifting and how your background makes you a perfect fit for this fast-paced role.
Show Off Your Communication Skills:Since strong communication is key for this position, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NXGEN Lifting
✨Know Your Stuff
Make sure you brush up on your plant hire knowledge. Understand the equipment and services NXGEN Lifting offers, as well as common industry terms. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves liaising with customers and suppliers, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed customer relationships or resolved issues in previous roles to demonstrate your strong communication skills.
✨Stay Organised
Being organised is key for a Hire Desk Controller. Bring a notepad or device to jot down important points during the interview. You can also prepare a list of questions about the role and the team to show your enthusiasm and organisational skills.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've had to work under pressure or solve problems quickly. Be ready to share these experiences during the interview, as they’ll highlight your ability to thrive in a fast-paced environment, which is crucial for this position.
