At a Glance
- Tasks: Coordinate plant hires, manage bookings, and support depot operations in a fast-paced environment.
- Company: Join NXGEN Lifting, a growing company with a supportive team culture.
- Benefits: Employee discounts, free parking, and opportunities for training and development.
- Other info: Ideal for those from plant hire, transport, construction, or logistics backgrounds.
- Why this job: Make an impact by ensuring timely delivery of equipment and building strong customer relationships.
- Qualifications: 2 years of plant hire or customer service experience required.
The predicted salary is between 31500 - 38500 £ per year.
Due to continued growth NXGEN Lifting are looking for a motivated and organised Hire Desk Controller to join our Warrington depot team.
This is a fast-paced role supporting customers, coordinating multiple hires and helping keep depot operations running efficiently.
You will be working closely with customers, lift personnel, transport planning and suppliers to ensure plant and equipment are delivered safely and on time.
The hours for this role are 8am to 5pm.
Responsibilities include
- Taking hire enquiries and processing bookings
- Coordinating deliveries and collections
- Managing plant availability through a live hire system
- Supporting transport and depot operations
- Liaising with customers and suppliers
- Raising contracts and completing hire paperwork
- Handling incoming calls and emails
- Building strong customer relationships
- Providing quotes and chasing quotes
- What We’re Looking For
- Strong communication and organisation skills
- High level of customer service
- Ability to work under pressure in a busy environment
- Positive attitude and willingness to learn
- Plant hire experience is a must
What We Offer
- Supportive team environment
- Training and development opportunities
- Opportunity to grow within the business
This role would suit someone from a plant hire, transport, construction, logistics or customer service background.
- Employee discount perks
- Free On-site parking
- Team building events
Before applying
- Do you have previous experience working in a plant hire or depot environment?
- Do you have experience using hire, logistics or scheduling systems (for example Insp Hire or similar)?
- This role is based at our Warrington depot. Are you able to reliably commute to site each day?
- Have you previously worked in a fast-paced office with high call volumes and changing priorities?
Experience required
- Plant hire, customer service: 2 years (min)
- Salary is to be discussed dependant on experience
- #J-18808-Ljbffr
Hire Desk Controller in Warrington employer: NXGEN Lifting
At NXGEN Lifting, we pride ourselves on being an excellent employer, offering a supportive team environment where your contributions are valued. Located in Warrington, our depot provides ample training and development opportunities, allowing you to grow within the business while enjoying employee discount perks and team-building events. Join us to be part of a dynamic team that thrives on delivering exceptional customer service in a fast-paced setting.
