At a Glance
- Tasks: Provide overnight support for our Blue Yonder WMS, ensuring system stability and performance.
- Company: Join a long-standing client in South Yorkshire with a focus on warehouse management solutions.
- Benefits: Competitive pay, overtime opportunities, and a chance to work in a dynamic team.
- Other info: Great opportunity for career growth in a supportive IT environment.
- Why this job: Be a key player in keeping our warehouse operations running smoothly at night.
- Qualifications: Experience with Blue Yonder Discrete WMS and strong problem-solving skills required.
The predicted salary is between 45000 - 50000 Β£ per year.
Location: South Yorkshire (On-site β 5 days per week)
Working Pattern: Sunday to Thursday, 10:00pm β 6:00am
Overtime available
About the Role
NXA Talent are working with a long standing client in the search for an experienced WMS Integration Support Engineer who will provide overnight support for their Blue Yonder Discrete WMS (BY WMS) environment. This is a business critical role responsible for ensuring the stability, availability and performance of our warehouse management system and its integrations. Working within the IT team, you will monitor and support both the front-end application and the back-end processes that underpin our warehouse operations. You will be responsible for diagnosing and resolving technical issues, monitoring integrations, supporting interfaces and working with operational teams to minimise disruption to warehouse activity. This role requires an individual with hands on experience of Blue Yonder Discrete WMS, who understands both the functional operation of the application and the technical architecture that supports it.
Key Responsibilities
- Provide technical support for the Blue Yonder Discrete WMS environment during overnight operations.
- Monitor and maintain integrations between BY WMS and connected business systems.
- Investigate, diagnose and resolve application and integration issues.
- Support both front-end WMS functionality and back-end processing.
- Monitor interface queues, scheduled jobs and system services to ensure successful processing.
- Analyse application logs, integration failures and system performance to identify root causes.
- Escalate complex technical issues to development teams or third-party vendors where required.
- Perform overnight system health checks and proactive monitoring.
- Support system releases, maintenance activities and planned changes.
- Produce clear documentation for incidents, resolutions and recurring issues.
- Work closely with warehouse operations and wider IT teams to ensure maximum system availability.
- Identify opportunities to improve system reliability and support processes.
Essential Skills
WMS Integration Support Engineer (Nights) employer: NXA Talent
At NXA Talent, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Warrington location provides unique opportunities for professional growth, with a focus on employee development and a commitment to maintaining a healthy work-life balance. Join us to be part of a team that values your contributions and supports your career aspirations in the haulage industry.