Ocean Freight Forwarder in London

Join a Global Logistics Leader at Nippon Express, where we connect businesses, markets, and opportunities across the world. As one of the world's leading logistics providers, with over 73,000 employees operating across more than 50 countries and regions, we're trusted by some of the biggest brands globally to keep supply chains moving. We're looking for an ambitious and customer-focused Ocean Freight Forwarder to join our growing team.

If you're passionate about logistics, thrive in a fast-paced environment, and enjoy taking ownership of your work, this could be the perfect next step in your career.

This isn't just another operations role. You'll become a key member of our Ocean Freight team, managing international shipments from origin to destination while working alongside colleagues, customers, and partners across the globe. Every day brings new challenges, opportunities, and the chance to make a genuine impact.

Whether you're already experienced in ocean freight or looking to develop your career with a top-tier global forwarder, we'll provide the platform, support, and international exposure to help you succeed.

• Own the Journey: Take full responsibility for FCL and LCL import and export shipments, ensuring cargo moves efficiently from booking through to final delivery.
• Deliver Outstanding Customer Service: Build strong relationships with customers through proactive communication, expert advice, and swift resolution of operational challenges.
• Keep Shipments Moving: Monitor vessel schedules, track shipment milestones, and ensure customers and stakeholders are always informed.
• Work with a Global Network: Collaborate closely with overseas offices, shipping lines, customs authorities, carriers, and logistics partners around the world.
• Manage Critical Documentation: Prepare and control shipping documentation, maintain accurate records, and ensure compliance with all operational and regulatory requirements.
• Drive Accuracy and Commercial Performance: Manage shipment costing, supplier invoices, and customer billing while ensuring financial accuracy across every shipment.

• Ocean Freight Experience: Previous experience within ocean freight forwarding, shipping, or international logistics, with a solid understanding of import and export operations.
• Strong Attention to Detail: Highly organised with the ability to manage multiple shipments, deadlines, and priorities simultaneously.
• Excellent Communication Skills: Confident communicating with customers, suppliers, and colleagues at all levels.
• Technology & Systems Confidence: Comfortable using Microsoft Office and freight forwarding systems, with a strong focus on data accuracy.
• A Problem-Solving Mindset: Proactive, resilient, and solutions-focused, with the ability to stay calm under pressure and find practical solutions quickly.

• Competitive salary and benefits package
• Private healthcare
• 25 days annual leave plus bank holidays
• Career development within a global logistics organisation
• Exposure to international trade and worldwide logistics networks
• Modern, newly built office facilities
• Free on-site parking
• Supportive and collaborative team environment
• Long-term career stability with a Top 10 global freight forwarder

If you're looking for a role where you can take ownership, build international relationships, and develop your career with one of the world's most respected logistics organisations, we'd love to hear from you. Apply today and become part of a team that's shaping the future of global logistics.