Procurement Business Officer in Port Talbot

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

An opportunity has arisen for a Band 4 Procurement Business Officer to join the NHS Shared Services - Procurement Services' Frontline Procurement Team at Swansea Bay University Health Board, Neath Port Talbot Hospital. This is an excellent opportunity to develop your procurement career in a dynamic challenging and high-profile environment.

In addition to the criteria outlined in the specification you should demonstrate how you apply commercial acumen and utilise skills to deliver in the complex changing environment throughout NHS Wales. A resilient personality and track record of delivering creative and innovative solutions are required for success in this role. The successful candidate will have procurement experience with an understanding and application of basic purchasing principles, analytical skills, and will provide an efficient and professional customer service, which delivers ongoing cost efficiencies/benefits in line with the Procurement teams’ objectives.

A member of the Team, who will be required to adopt a flexible approach to any activities undertaken, which will require the exercise of initiative, although operating within procedural guidelines. Liaison with staff at all levels within the stakeholder organisations, other NHS staff and external suppliers. Have experience of working within a busy office environment and be IT literate. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main Duties

The post holder will support the Procurement Business Manager in the provision of a professional procurement service to the Health Board / Trust contributing to the development and achievement of the NWSSP Business plan. The post holder will support the Procurement Business Manager on procurement issues and on key projects. The post holder will ensure that the service is sensitive, responsive and flexible to the changing needs of the users balanced against the need to remain cost effective.

The main task being to provide a strong and effective professional focus leading to the achievement of National, NWSSP and local agreed targets, efficiencies and added value initiatives. To present the NWSSP as a progressive, proactive, responsive and innovative concern in order to generate and drive uptake of negotiated contracts. Working closely with partnership organisations to influence choice, prioritise change and deliver savings, process improvement and product standardisation, driving cost down and quality and service up. Work closely with colleagues across the Procurement function and Partner organisations to promote joint approaches to solving service issues.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating. Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. Excellent customer service is something we strive for, for both our internal and external customers. Offering a comprehensive benefits package, there is something for everyone.

Person Specification

Experience

• Knowledge of professional purchasing principles acquired through NVQ level 3 or Advanced Certificate in Procurement and Supply, plus knowledge of contract law acquired through short courses and experience OR Previous work experience in a contracting function: e.g. ability to interpret and develop technical and commercial specifications to support sourcing activities, experience working with end users to translate operational requirements into clear, concise procurement documentation, appraise suppliers, invite tenders & evaluate bids, terms and conditions of contract.
• Proven ability to build, manage, and maintain effective relationships with internal stakeholders and external suppliers.
• Demonstrates strong interpersonal and communication skills, with a collaborative approach to engaging diverse teams and vendors.

Desirable criteria

• Ability to work to deadlines.
• Competent in the use of Microsoft products.
• Proven ability to prepare documentation utilising Microsoft products that are both structurally and grammatically correct and capable of final presentation.
• Excellent organisational skills.
• Proven communication skills.
• Excellent interpersonal skills.
• Ability to follow work through to completion.
• Ability to work positively as part of a team.
• Welsh language skills are desirable.

Other Desirable criteria

• Ability to travel in a timely manner off site for meetings (as appropriate) throughout Wales and other parts of the UK.
• Awareness of Business planning principles.
• Working knowledge of quality systems and procedures including problem solving techniques.
• Knowledge of best practice, benchmarking and performance measurement techniques.
• Ability to analyse and interpret complex data sets.

We are committed to flexible working and equal opportunities. If you are shortlisted for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.