Health Courier Service Storekeeper/Driver
Health Courier Service Storekeeper/Driver

Health Courier Service Storekeeper/Driver

Pontypridd Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Health Courier Service Storekeeper/Driver, managing stock and transporting vital medical supplies.
  • Company: Be part of NHS Wales Shared Services Partnership, dedicated to improving healthcare logistics across Wales.
  • Benefits: Enjoy flexible working options, comprehensive benefits, and a supportive, inclusive workplace culture.
  • Why this job: Make a real impact in healthcare while developing your skills in a dynamic, learning-focused environment.
  • Qualifications: Must have an HGV CAT C licence, CPC, and a full driving licence; customer service experience is a plus.
  • Other info: Welsh language skills are desirable; we welcome applications in both Welsh and English.

The predicted salary is between 24000 - 36000 ÂŁ per year.

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: –

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

Job Overview

NHS Wales Shared Services Partnership provides Clinical Logistics Transport Service across all Health Boards in Wales via its Health Courier Service, and is seeking a Stores Operative/HGV Driver to join this service based in the Pontypridd area, serving South Wales.

On average, the service sorts (via its own mail sorting hubs), delivers and collects over 120,000 items of mail/medical notes per week, and transports in excess of 5 million movements of samples of Blood Products and Pathology in accordance with Accord Dangereux Routier, Good Manufacturing Practice & legislative requirements per year.

THIS ROLE REQUIRES HGV CAT C LICENSE AND CPC

This role includes working bank holidays.

Main duties of the job

As a Health Courier Service Stores Operative/HGV Driver you will be responsible for stock items in stores centres and also for the safe and secure transport, distribution and replenishment of NHS Pathology, Blood/Blood Products, Secure and Non-Secure Stationery, Laundry, Mail/Records and Stock items such as medical consumables (e.g. needles/syringes/containers) that are distributed to primary health care sites (Hospitals, GP practices, pharmacies, opticians, dental surgeries) across NHS Wales.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications & Knowledge

Essential criteria

  • Full Driving Licence
  • Moving & Handling and Awareness of Health and Safety

Desirable criteria

  • Basic Knowledge of Vehicle Maintenance

Experience

Essential criteria

  • Driving a range of vans
  • Dealing with customers
  • Sound geographical knowledge of area served
  • HGV Cat C
  • HGV CPC

Desirable criteria

  • ADR Awareness

We are committed to flexible working and equal opportunities.

If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.

Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.

When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

  • Job Description (English) (PDF, 230.8KB)
  • Job Description (Welsh) (PDF, 207.6KB)
  • Functional requirements form (PDF, 640.5KB)
  • NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
  • NWSSP – About Us (PDF, 6.6MB)
  • NWSSP – Our Benefits 2023 (PDF, 487.5KB)
  • NWSSP – Buddion (PDF, 491.0KB)
  • PCGC -Amdanom (PDF, 6.7MB)
  • Guidance Notes for Applicants April 2024 (PDF, 278.7KB)
  • IMTP Summary 2024-2027 (PDF, 13.7MB)
  • IMTP Summary 2024-2027 – Cymraeg (PDF, 13.7MB)

Further details / informal visits contact

Name Joseph Psaila Job title Area Manager Email address Joseph.Psaila@wales.nhs.uk Telephone number 07818 427091 #J-18808-Ljbffr

Health Courier Service Storekeeper/Driver employer: NWSSP Legal & Risk Services

At NHS Wales Shared Services Partnership, we pride ourselves on being an excellent employer that values inclusivity, continuous improvement, and employee wellbeing. Our agile working culture allows for flexibility while providing comprehensive benefits tailored to support our staff, including opportunities for professional growth within the healthcare sector. Join us in making a meaningful impact in the community as a Health Courier Service Storekeeper/Driver in the vibrant Pontypridd area, where your contributions will be valued and recognised.
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Contact Detail:

NWSSP Legal & Risk Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Health Courier Service Storekeeper/Driver

✨Tip Number 1

Familiarise yourself with the specific routes and areas you will be covering as a Health Courier. Having a solid geographical knowledge of South Wales will not only help you navigate efficiently but also impress your interviewers with your preparedness.

✨Tip Number 2

Brush up on your customer service skills. As a courier, you'll be interacting with various healthcare professionals. Demonstrating your ability to communicate effectively and handle customer queries can set you apart from other candidates.

✨Tip Number 3

Make sure you understand the importance of health and safety regulations in the transport of medical items. Being knowledgeable about Good Manufacturing Practice and legislative requirements will show that you take the role seriously and are committed to compliance.

✨Tip Number 4

If you speak Welsh, highlight this skill during your interactions. While it's not essential, being bilingual can be a significant advantage in this role, especially in a community-focused organisation like NWSSP.

We think you need these skills to ace Health Courier Service Storekeeper/Driver

HGV Cat C Licence
CPC Certification
Customer Service Skills
Geographical Knowledge of South Wales
Health and Safety Awareness
Moving and Handling Techniques
Basic Vehicle Maintenance Knowledge
Time Management Skills
Attention to Detail
Ability to Work Under Pressure
Communication Skills
Problem-Solving Skills
Teamwork and Collaboration
Adaptability to Agile Working

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description and person specification. Highlight the key responsibilities and required skills, and think about how your experience aligns with them.

Tailor Your CV: Customise your CV to reflect the specific requirements of the Health Courier Service Storekeeper/Driver role. Emphasise relevant driving experience, customer service skills, and any knowledge of health and safety regulations.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the organisation. Mention your understanding of the NHS values and how you embody them in your work.

Highlight Relevant Qualifications: Ensure you clearly state your HGV CAT C licence and CPC qualifications in your application. If you have any additional certifications or training related to vehicle maintenance or health and safety, be sure to include those as well.

How to prepare for a job interview at NWSSP Legal & Risk Services

✨Know Your Role

Make sure you thoroughly understand the responsibilities of a Health Courier Service Storekeeper/Driver. Familiarise yourself with the logistics involved in transporting medical items and the importance of adhering to health and safety regulations.

✨Demonstrate Customer Service Skills

Since excellent customer service is a key value for the organisation, be prepared to discuss your previous experiences in dealing with customers. Highlight how you’ve handled difficult situations and ensured satisfaction.

✨Showcase Your Driving Experience

Be ready to talk about your driving history, especially with HGV vehicles. Mention any relevant qualifications, such as your HGV Cat C licence and CPC, and share examples of your geographical knowledge of the area you’ll be serving.

✨Emphasise Teamwork and Adaptability

The role requires working collaboratively with others, so be prepared to discuss how you work within a team. Share examples of how you've adapted to changing situations or worked in an agile environment, reflecting the organisation's values.

Health Courier Service Storekeeper/Driver
NWSSP Legal & Risk Services
Location: Pontypridd
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