At a Glance
- Tasks: Support various areas in Primary Care Services with high-quality administrative tasks.
- Company: Join a dynamic team within NWSSP, committed to healthcare excellence.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Great opportunity for career advancement in a supportive and flexible workplace.
- Why this job: Make a real difference in healthcare while developing your skills in a fast-paced environment.
- Qualifications: NVQ Level 3 in Administration or relevant experience required.
The predicted salary is between 30000 - 40000 £ per year.
Support multiple areas within NWSSP Primary Care Services, including Transactional Services and Professional and Clinical Services. Deliver high‑quality administrative support across a variety of departments, gain knowledge across Primary Care in a fast‑paced environment, and maintain a high standard of work. The role is hybrid, requiring attendance at multiple sites (Matrix House, Companies House, Cwmbran House) and home working.
Key Areas of Responsibility
- Medical records transfer
- Summarising services
- Quality and assurance functions
- Primary Care clinical waste services
- Gluten free subsidy card scheme
Qualifications
Essential criteria:
- NVQ Level 3 in Administration or equivalent relevant experience.
- Understanding of administrative processes and customer service requirements, knowledge of confidentiality and GDPR requirements.
Desirable criteria:
- Understanding of NHS Primary Care operations.
- Knowledge of medical records handling, summarising, subsidy schemes, or clinical waste.
- ECDL or equivalent digital competence.
Experience
Essential criteria:
- Experience working in an administrative environment.
- Experience handling queries from the public or professionals.
- Experience maintaining accurate records and inputting data.
- Experience working flexibly across teams.
Desirable criteria:
- Experience with medical records, summarising, quality audit or patient schemes and waste service.
Skills and Attributes
Essential criteria:
- Excellent attention to detail and accuracy.
- Good verbal and written communication.
- Strong organisational and time‑management skills.
- Ability to work flexibly across changing priorities.
- Competent in Microsoft Office (Word, Excel, Outlook).
- Ability to work independently and within a team.
Desirable criteria:
- Welsh language skills at levels 1 to 5 in understanding, speaking, reading, and writing.
We are committed to flexible working and equal opportunities. Welsh language skills are desirable.
Primary Care Service Officer in Cardiff employer: NWSSP Legal & Risk Services
As a Primary Care Service Officer with NWSSP, you will thrive in a dynamic and supportive environment that prioritises high-quality administrative support across various departments. Our hybrid work model offers flexibility, allowing you to balance your professional and personal life while gaining invaluable experience in the NHS Primary Care sector. With a commitment to employee growth and development, we provide opportunities for continuous learning and advancement, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
NWSSP Legal & Risk Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Primary Care Service Officer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Primary Care Service Officer in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Primary Care Service Officer role. Highlight your relevant experience in administration and customer service, and don’t forget to mention any knowledge you have about NHS Primary Care operations!
Show Off Your Skills:We want to see your attention to detail and organisational skills shine through. Use specific examples from your past experiences to demonstrate how you've successfully managed tasks and maintained accurate records.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Make sure your written communication is clear and concise, and double-check for any spelling or grammar mistakes before hitting send!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NWSSP Legal & Risk Services
✨Know Your Stuff
Make sure you brush up on your knowledge of NHS Primary Care operations and the specific responsibilities of a Primary Care Service Officer. Familiarise yourself with medical records handling and the various schemes mentioned in the job description. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Highlight your administrative experience and how it relates to the role. Be ready to discuss your attention to detail, organisational skills, and ability to manage time effectively. Use specific examples from your past work to demonstrate these skills in action.
✨Prepare for Questions
Think about common interview questions related to customer service and handling queries. Prepare answers that reflect your experience and how you've successfully navigated similar situations. This will help you feel more confident during the interview.
✨Flexibility is Key
Since the role requires working across multiple sites and adapting to changing priorities, be ready to discuss your flexibility and teamwork. Share examples of how you've successfully worked in dynamic environments and collaborated with different teams.
